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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,971 reviews
  • Rated 3 out of 5 stars

    The Second one works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We connected the Blu-Ray player to our TV and got ready to watch our first movie with it. Unfortunately the Blu-Ray disc holder only came out about 2 inches. I tried several times, before finally returning it to Best Buy. They exchanged it for a new one, which works great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you were giving a non working player. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Freezes on longer movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this player struggles with longer movies (>~2 hours), as it consistently freezes up. For shorter movies it is a nice low budget player. I ended up returning this unit and getting a much more expensive Panasonic player.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    great blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu player is awesome make sure you get a good hdmi cable with it. only bad thing is no display on player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not hooked it up yet but the size is perfect and it's a clean display. Looking forward to trying it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it was the same brand as my new TV. They compliment each other well and setup was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BLU RAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANKS FOR THE FAST DELIVERY EVERYTING IS GOOD THANKS BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ultra hd dvd wasn't able to see it but the quality on my tv is unreliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good player for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the reviews for this player ahead of time and have been happy with the purchase. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Definition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to boost the signal to my 8K TV. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems , no freeze ups and great clarity and color. Also the remote works great with my LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of this deal with choice of 3 HD Blu Ray's. So happy I did. Great player for my LG C9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hooked up to my onkyo receiver does more than I thought it would do. Apps are great. Def recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a 4k player. Kinda pricey but other ones were more expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance works with the greatest of ease clear and precise quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our use. Allowed us to replace two units (DVD & CD player) with one unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to play Christmas DVDs and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open-box for a great price over a year ago and have had no problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great and gives vivid color on the screen. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD Blu-ray player recommend ! ! Bought it online and received it fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K Player on the market for its price. It's fast, great 4K upscaling and 4K content looks amazing.

    I would recommend this to a friend