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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,971 reviews
  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and compact. Excellent for blue ray also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the high quality and clarity of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Upscale Blu Ray DVDs exceptionally well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic 4K player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect example of you get what you pay for. This is a basic player. It only delivers what the specs promise. The only thing I find irritating is that it doesn't remember where you left off between viewing sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was just what i was looking for. a 4k blueray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dvd. Easy to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great 4k picture quality. Make you feel like you're at the movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did everything I wanted which included not only playing high quality DVDs but 3D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing products very good and technology very good in apps and connectivity

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Internet connection Icon won't come off screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works fine; but, there is an icon that tells you if you don't have a very strong WiFi connection (even just average) that pops up when you're watching a BluRay. At no point when I am watching a BluRay/DVD do I need to know that the player can't connect to a strong WiFi signal. Every little change in the WiFi signal causes this icon to come up. It's very distracting and there is no way to turn it off (per manual and multiple searches online for a solution). The service from Best Buy was TERRIBLE buying this and the player itself leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I have been looking for. can play any type of CD . very very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t stay were a left the movie played last time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I bought a 4K player sooner, what a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't opened this item yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG 4k player because it should sync with my LG tv better and faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy using this Blu-Ray player. It was easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player for enthusiasts!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the settings, quality and overall build is great. No issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this one and it is good. Family is enjoying

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 1 out of 5 stars

    Great at first...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome at first... we were so excited about 4K! Return deadline was about 3 weeks ago, and about 2 weeks ago, every single one of our discs started skipping. One movie we bought from Best Buy and returned in case it was the disc - nope. Can’t remember the last time we watched something error free.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great product with phoenominal picture.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this just works as intended. Good build quality and it boots up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg is excellent and the resolution looks fantastic, very happy with the end result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but in my opinion a bit pricey. I would wait for it to go on sale.

    I would recommend this to a friend