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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,971 reviews
  • Pros mentioned:
    4k

    Rated 1 out of 5 stars

    Great at first...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome at first... we were so excited about 4K! Return deadline was about 3 weeks ago, and about 2 weeks ago, every single one of our discs started skipping. One movie we bought from Best Buy and returned in case it was the disc - nope. Can’t remember the last time we watched something error free.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wedding gift they were so happy they will be able to watch movies all night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I bought a 4K player sooner, what a difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it would play the radio like our old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG does it again. Great player, will actually play 3D as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great player. I recommend it! My grandson at age 5 can operate the player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the player I was just bumbed because it only has Netflix and Hulu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the LG model to go with LG tv and LG sound bar. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment, i love movies and this 4K player is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile and easy to use. In general a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good 4k player. not a big fan of the remote though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salespeople. Extremely knowledgeable on the TV's and Blueray players.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked right out of the box and continues to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an OLED (beautiful picture). I love this player. No playback issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a 4K Ultra HD Hi-Res Blu-Ray player. Bought on sale, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not connected it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not connected it yet but I trust the brand, I had it before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new 70" television and am very happy with the way it sounds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great when playing movies but I dont like the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blue Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, 4k movies show great detail, everything else gets autoupscaled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is that it forgets where it is when turned off.

    I would recommend this to a friend