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Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,971 reviews
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for well all uses from hdr to Dolby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought OLED HDR 4K LG TV and together the image is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great addition. Clarity is fantastic. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Player supports all my collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upscale on all movies and allows flexibility for all viewing formats

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low-end product for LG and contains only minimal features. I was specifically interested in streaming TV and the unit only has Netflix and You-Tube with on ability to add anything else!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use and perfect for movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you primarily want to watch DVD movies, this is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great replacement unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY what I needed to replace my existing blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality player and remote functions are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UBK90 Does it All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing will play anything. Easy to use and upscales pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tou can play all disc in this unit. Glad i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blue Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great blu Ray player loads DVDs much faster than my previous player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features of this player. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a dvd

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it does what I want. It plays movies to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with a free Logitech TV remote included... Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and works as advertised. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great blu-ray quality, but buggy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So basically, every time you pause or rewind it messes up the audio. For some reason, it stops sending a signal to the soundbar. No idea why. This hadn't happened with my previous 4k player and hasn't happened with any other source I have; it's something with the player. Isn't this a basic function that should've been caught immediately? Why do I have to restart my soundbar every single time I pause or rewind? I'm going to sell this and get a different 4k player. I already had trouble with one of Sony's freezing up and not auto-detecting dolby vision.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Awesome Blue-Ray player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to buy. It plays great blue-ray movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome 4k blue ray player excellent picture and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband to go with his tv and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have paired to LG TV. Everything works as advertised. Good value.

    I would recommend this to a friend