Customer Ratings & Reviews
- Model:
- UBK90
- |
- SKU:
- 6215814
Customer reviews
Rating 4.5 out of 5 stars with 1971 reviews
(1,971 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-ray Player's picture quality, ease of use, and 4K capabilities, with many also highlighting its Dolby Vision support. Positive feedback also mentions the player's performance and quiet operation, along with its reasonable price. However, some users express dissatisfaction with the limited app selection and streaming options available. Concerns were also raised regarding the size of the unit and the quality of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
4k blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this player the picture quality is awesome.
I would recommend this to a friendRated 5 out of 5 stars
easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The disk drive is a desires feature that works well!
I would recommend this to a friendRated 5 out of 5 stars
Great 4K Blue Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player has the industries best technology features
I would recommend this to a friendRated 3 out of 5 stars
Seems to stall
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to glitch during playback, at least once during each movie and although my TV is the same brand, I don't think they "talk" well with each other. Didn't go through the motions of returning, but not sure I would purchase again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG IS A GOOD PRODUCT. HAVE HAD NO PROBLEMS WITH IT
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that it isn't in Logitech database yet.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 3D movies/bluray discs. Not had any issues
I would recommend this to a friendRated 5 out of 5 stars
awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG has gone above and beyond. What a great product.
I would recommend this to a friendRated 5 out of 5 stars
Absolutely love this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Denon hi resolution 7.1 receiver.
I would recommend this to a friendRated 5 out of 5 stars
Excellent 4K BluRay Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything you need in a player at a great value.
I would recommend this to a friendRated 5 out of 5 stars
Fits great in our space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays on all of our DVDs We have all kinds of DVDs
I would recommend this to a friendRated 5 out of 5 stars
4K Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Excellent product, would highly recommend.
I would recommend this to a friendRated 3 out of 5 stars
Ok Blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now my three star review is because I’ve tried multiple hdmi cords and the picture comes up then cuts the image in half. I have to unplug the hdmi then it fixes the image back to normal it’s a hassle.
I would recommend this to a friendRated 2 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The player I got was not fully serviceable. Playing BR discs was good, it has e-ac3 codec installed and was able to play the files the other players were unable to read audio. But when working via Internet (YouTube) the image twitched and synchronously a part of sound (entire words of speech) dropped out. I returned the player and got the refund. Probably I just wasn't lucky enough.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're grateful for the time you took out of your day to write us such detailed feedback about your LG Streaming Blu-Ray Player. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Jolly
Rated 3 out of 5 stars
Worth theborice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want to spend a lot, so I got this. There is no front display, so not the easiest to see if it is playing. Impressed that there is audio only hdmi output so you can play cd’s.
I would recommend this to a friendRated 1 out of 5 stars
Horrific buzzing sound/vibration playing 4k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title pretty much sums it up. Brand new, popped in a 4k disc and encountered a horrible LOUD buzzing/humming sound while the disc plays, excessive vibration of the unit also. It doesn't stop until you stop playing. Tried another disc, same. Tried a couple regular Blu-rays, no issues. Tried a couple more 4ks, back to the buzzing and vibration. Guess I could spend hour on the phone with tech support to accomplish absolutely nothing - nah, back it goes. (Too bad can only post photos not videos here - you'd suspect I was running a vacuum cleaner just out of frame it is so loud.)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
- Pros mentioned:4k
Rated 1 out of 5 stars
Terrible GUI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand the GUI. For whatever reason LG decided to make the GUI so barebones that there ARE NO APPS FOR THIS DEVICE. It comes with two "premium" apps: Netflix and Youtube. It plays 4k discs but that's all it really does well. I would not recommend this to anyone since it's supposed to be emerging technology yet comes with so little entertainment software it's ridiculous. There are DVD players that come with more functionality than this overpriced brick.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Evan, I hate to hear you are not satisfied with the Blu-Ray player you purchased. If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Rated 2 out of 5 stars
Great Player With Big Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a 5-star blu-ray player, if it didn't make a loud buzzing noise when it plays certain 4k blu-rays. I'm not sure what causes it, but on certain disks it just makes a very loud buzzing noise. I sent it off to repair and they didn't even fix the issue. I did some reseasrch online and I guess it's a semi-common issue. I wish they'd work the bugs out of this player, because other than that it's been fantastic.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
This 4K DVD Player is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD Player is okay but could have a little more weight to it. It seems to be make with cheap, thin plastic if there is such a thing. It can be easily broken. Must be careful inserting DVDs.
I would recommend this to a friend- Pros mentioned:Dolby vision, Picture quality
Rated 5 out of 5 stars
The Upgrade to the LG UB970 (DOLBY VISION!!)
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG UBK90 (Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player) Setup/Testing/Conclusion So the UBK90 is going to replace the UB970. There’s also a UBK80 which is a more affordable option. But keep in mind, UBK90 supports Dolby vision while the more affordable option UBK80 does not. Along with the support of Dolby Vision, with the UBK90 it has 2 HDMI ports while the UBK80 only has 1. Unlike the UB970, the UBK90 comes with Dolby Vision support right out of the box. Along with Dolby Vision support, the UBK90 of course supports HDR10. With the UBK90, you’re going to need a 4K TV. I would definitely and highly recommend: LG - 65" Class - OLED - 2160p - Smart - 4K Ultra HD TV with HDR (OLED65C8PUA) With the combo of the UBK90 paired with the OLED65C8PUA, you’re going to experience superb HDR quality, perfect images, beautiful colors, and extravagant blacks. Movies that I played are insane! I feel like one of those kids in Willy Wonka and the Chocolate Factory when something new gets presented to me. With the UBK90, you’ll also be able to use the built-in apps to stream your favorite content. With a built-in media player, it’ll support a range of different file formats. What this means is that you can pop in a USB and enjoy your content on the UBK90. If you’re a Dolby Atmos and DTS:X fan, you’ll be glad to know that the UBK90 and the UBK80 support them both (along with a range of other audio formats). Oh! By the way, if you have any of your favorite DVDs, CDs, or 3D Blu-Rays; go ahead and pop them into the UBK90 as well because it supports those. In conclusion, I would not hesitate to purchase the UBK90. I would definitely recommend it to a friend/co-worker. Get the UBK90 and pair it with the OLED65C8PUA, you will not be disappointed. Features & Specs Video features include: 4k Ultra HD, 4k upscaling, HDR Formats (Dolby Vision & HDR10), BD profile 6.0 Audio formats include: LPCM Bitstream/Decoding, Dolby Digital Bitstream/Decoding, Dolby Atmos Bitstream, Dolby Digital Plus Bitstream/Decoding, Dolby TrueHD Bitstream/Decoding, mp3, WMA, AAC, and Flac Decoding Connectivity options include: 2x HDMI 2.0a (w/ HDCP 2.2), Optical Audio Output, USB, Built-in WiFi, and Ethernet What's in the box? LG UBK90 Remote Controller Batteries Documentation
I would recommend this to a friend








