Customer Ratings & Reviews

I returned this dvd player because it would not send a signal to my LG tv. Got a Dony in replacement and it works like a dream.

Piece of crap player. unfortunately didn't take it out of the box until after the return date. I'' stuck with a player that you can't adjust the brightness. Picture barely watchable.

Pros: Solid construction Great color reproduction Compact Two HDMI outputs for systems without HD Pass-through 3D performance is flawless Cons: Stupid product sticker on front of box No options to display HDR output type Special Display color settings don’t make sense Simplink is a pain Magic Remote kind of works This is a very capable 4K Blu-ray player. The player’s interface is very easy to work with. The home screen has four icons that represent the four major functions of the player: Movie, Music/Pictures, Applications, Settings. I have never used a Blu-ray player to server up photos before. I do have an DLNA compliant SAN on my network that does contain many photos and music albums. Unfortunately, the player did not recognize the network device. As a result, I was not able to test this feature. Since I already own a Smart TV there was no need to setup either YouTube or Netflix on this BD player. The inclusion of the apps is a great feature for those who do not have a Smart TV and want to stream either service. For some reason, LG felt the need to put an ugly sticker on the front of this player to advertise the fact that it had streaming capabilities. The reason I bring this up is because the sticker is very hard to take off. I understand the reasoning before advertising, but LG should have used an easy to remove sticker. I am sure that I am like a lot of folks who purchased this player for integration into a home theater system. All of my components are black, so they blend into the background when content is playing. The sticker cheapens that experience. Movies are first rate. I tested 4K Dolby Vision content, HDR 10 Content, regular Blu-ray content, and 3D content. The Dolby Vision content was outstanding. You do need a TV and a player that are both Dolby Vision capable. If you are running the content through a receiver then the receiver needs to either support Dolby Vision or Dolby Vision passthrough. My receiver supports passthrough. I eventually chose to by-pass the receiver for video in favor of going straight to the TV. Simplink was playing havoc with my receiver’s Audio Return Channel, ARC, so I was forced into a work around. The player does have two HDMI outputs: one supports audio/video and the second is audio only. I chose to run an HDMI cable from the BD player to the HDMI 1 port on the TV. I then ran a second HDMI cable from the audio only port to receiver’s BD HMDI labeled port. I did not run into any picture/audio syncing issues with this configuration. I could have chosen to go with a single HDMI out to the TV and then allow the TV to output the audio either via Fiber Optic or over the ARC. Unfortunately, the receiver was unable to sync the sound with video using either configuration. I did try to modify the audio delay but could not find any setting that made either of these configurations work. This is not a shortcoming of the BD player since there are a lot of components contributing to this issue. A little image appears in the upper right-hand corner of the TV stating if the content is either HDR or Dolby Vision. The image only lasts a few seconds. There is no way from the BD player what format is running. The image seems to be the only indication. Your TV may have an info screen that will tell you. Definitely check your TV’s user’s manual. I did find one strange quark regarding the HDR indicator image. When I first got the BD player, I did get the Dolby Vision image on the screen. Now all I get is the HDR image regardless of the disc’s format. The images are still amazing. Content: The first movie I played was Guardians of the Galaxy 2. The second scene of the movie where our heroes are fighting an interdimensional rainbow spitting monster is a visual delight. I believe every color that fits in the HDR color space is exercised somewhere during this scene. The movie simply gets better from there. Sound reproduction is top notch. It was like being at the movies with my current 5.1 surround. Black Panther is another incredible Dolby Vision. Pacific Rim and Star Trek Beyond, HDR 10 films, also looked amazing. The color space is not as wide as Dolby Vision, but I didn’t really notice. I did try a few regular Blu-ray films. Independency Day 2, the 2017 version of Jumanji, and Game of Thrones performed flawlessly. My last test was 3D playback. I have an older LG 3D capable TV so I gave Pacific Rim 3D a ride. Awesome! I own an LG magic remote. I tried to setup the remote with the BD player. If you try this then be ready for some disappointment. The only buttons on the magic remote that work are the d-pad buttons, play, and pause. The scroll wheel in the center does not interact with the BD player at all. Plan on using the remote that comes with your player. Except for a few minor annoyances, Simplink and the Magic Remote, this is a very solid BD player for integration into a home theater system. The most compelling reason to purchase this BD player is for your Dolby Vision capable TV. I hope this review proved useful.

Have had several issues with this. The sound would turn off and also the picture would cut out. It's done this a few times but when the issues aren't going it works fine

I cannot get it to connect to my wifi so it won't work. It turns on and DVD tray opens and thats it. Hope to exchange for a regular Blu ray player.

Piece of junk Bought it new and after 5 plays it started fluttering and displaying lines on the screen

Right out of the box, the tray for the DVD would not work. Had to return the item. Bought Sony instead. Sony works great.

I have used this product 4 times and it is already malfunctioning! It loads the dvd but does not play on the TV (like HDMI plug does not send signal) I am really dissatisfied.

Garbage. First one sounded like the Concorde taking off, second skips all over the place.

I’ve only had this item around 18 months and it stopped working. Not good quality.

Worked fine until last night when the video went fuzzy, then flickered, then quit working. The unit is now garbage.

Doesn’t work with my Vizio 4K tv. The output resolution stays at 1080p. I even tried calling customer service and looking at online support. No luck.

Unit disc tray open and shut no matter what button was pushed. Unit would not play disc. Returned unit to store.

We bought this to replace our Sony X800 that just quit after only 14 months this player is just as good if not better the picture is super clean and the sound is better than the x800 we noticed that right away.it loads fast and is super quiet it's hooked up to our Sony 900F and Z9F sound bar runs perfect it will NOT play Dolby Vision on the Sony something about Sony's software being different for their Dolby Vision but that's ok the picture is outstanding with just HDR and for 179.00 bucks you cant go wrong no more high Dollar players when this player will do it all better for less.....

Worst purchase. Player stops after playing for an hour.

The UBK90 seem pretty solid, has most of the controls you need on the front but other than that, it’s pretty much non-descript. Powering up take about 15 seconds to boot, setup is easy. HOWEVER. I was surprised that it doesn’t auto update firmware. I had to dig down a few levels to find it and update it manually. I would have liked to see this as an auto function. After booting and setting it up on my network. The home screen displays 4 icons, those being, player, pictures, music, and premium services. I was really disappointed to see the premium services at this time only has 2 apps. Netflix and YouTube. Nothing else. Not even an area to go download other apps. I would love to see this updated in the future. When I selected music it took me to a LG TV Smart share program. So since the instructions included didn’t shed any light, I looked for the app on my phone. There was indeed a smartshare app BUT there was also a message that they will no longer support the app and that the end of life is fast approaching. This also needs to be removed from the software installed on the UBK90. I was however able to connect it to the app you should use from now on to the unit, (LGTV Plus) I could do about everything with the app that the remote that’s included could do. The aforementioned issue should be taken care of as quick as possible since this is the latest from LG. On to viewing 4K DVDs After putting the movie in it only took about 15 second for the movie to start playing. That’s pretty fast compared to an older standard Blue Ray unit I have. Once the movie started, I was floored by the quality. It was as good as or better than my local Imax In my opinion. Very crisp and clear. My TV supports Dolby vision sound and was able to utilize this feature to my satisfaction. I have been watching 4 K rentals weekly since I received this unit. I really like it and would never even think of going back to standard Blue Ray. In closing, I am giving this a 4 star review ONLY due to the fact that the overall quality of the viewing experience and the build quality are top notch. This would have been easily a 5 star review had it not been for the software aforementioned. I would recommend this to family and friends But I would have them hold off till the software and premium apps have been added to and updated.

Worst purchase I ever made. I even had difficulty returning it with in the time frame, needed to speak with a manager.

Disc drive is noisy when playing certain 4k UHD discs

Wouldn’t play specific movies, get a SONY 4K player instead. Same price much better

worked fine for about 6 months, then died and will not come on. So disappointed after paying this much