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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,471 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    a great blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a simple very functional and high quality player. I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great BluRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player at a super reasonable price. Can't go wrong with LG products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from standard DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an upgrade from our old DVD only player and this one fits the bill perfectly. I am only graduating up to Blu-Ray discs now. I connected this to a smart TV so the streaming features are not needed but finding a Blu-Ray player without streaming isn't easy. It would be a great way to make a non-smart TV into a smart TV though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-purpose Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product, because one of my televisions was not a "smart" TV. I am a member of Netflix, and I was able to pick up my account from one television, but not the other. With this Blue-ray player, it also turned my unit into "smart" television, and that was the reason for my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Not very user friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to navigate and download new apps. Sometimes gets stuck on and has to be unplugged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. It doesn’t take up much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these and received one as a gift for Christmas. Had trouble with one; however, Best Buy allowed us to exchange it without any hassle. New one works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought better bluray players but this provides a solid value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu-Ray works very good i like that it have wifi build in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player is very user friendly. It is easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's intended to do and got it for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use will come in handy for all the material I have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lite weight easy mixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE CAN STACK ANY WHERE ,SIMPLE CONNECTIONS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Network Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player annoyingly thrusts pop-up notices on our screen while we're in the middle of watching discs, telling us that there's an issue connecting to our wireless network. I have repeatedly inserted our network password and gotten a confirmation screen that the Blu-ray player is on the network. But then, about 10 minutes into a program, the pop-up appears. It covers most of the screen. There's not even a way to dismiss the pop-up without leaving the movie you're watching and going to the home screen of the Blu-ray player. Frankly, I don't even know why the machine cares whether it's on the wireless network while I'm watching a DISC. There does not appear to be a way to turn off the wireless aspect of this machine in the settings menu. It is becoming maddening. I'm sure there's some setting somewhere that will fix it, but about one month in to owning it, we still haven't found it. Otherwise, this machine works fine and does what you would expect (i.e. plays Blu-rays).

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of your LG Blu-ray player. I am sincerely sorry for the unfortunate experience you have had with your Blu-ray player.

      Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com ^CP LG

  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Excellent blu-ray.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job playing blu-rays. Never worry about it not working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it and came back and bought a second one for the family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player is great. But I also ordered a cooktop and under the cabinet microwave they were delivered on Dec. 12th. I had to go out of town. I talked to the gentleman who delivered and said they would reschedule my delivery, I had not heard anything about delivery. But I am charge on my credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 2 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slim, light weight and plays Blue-rays great! BUT, that being said... its very slow to connect to Internet despite it saying connection to network is good and freezes sometimes. I thought maybe it was connection, but we have fastest speed internet/wifi that Buckeye broadband offers and it continues. We previously had a Sony on same connection that never froze. I'm honestly thinking about taking it back. :( Sorry guys!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick to lg for my players and this one is great i really enjoy having the ability to use hulu and netflix on it, the only thing i wish it had is screen mirroring/sharing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart DVD Player, and easy setup right out of the box.

    I would recommend this to a friend