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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,471 reviews
  • Rated 4 out of 5 stars

    Slow connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item just take a long time to connect to internet but works good for the price

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Tends to lock up when streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works great with discs (yes some people still rent discs) but once in a while (10-15% of the time) it locks up when streaming. It’s not the wireless service because Chromecast, phone, and my iPad all stream very consistently within a similar proximity to the router.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette LG

  • Rated 4 out of 5 stars

    Great for camping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up well with the new television. Kept the granddaughter happy so we could do things.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Poor functionality, poor menu design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player locked up\ froze up several times within first week of use ( i can count at least 3 times). Return for refund It would not turn off, would not eject disc, would not go to Netflix, or YouTube, The fix was unplug power cord from electricity, then replug it in, let it boot up and it worked, until it froze up again. If I did get it work, it would take long time to open streaming options such as Netflix, You Tube, etc. The streaming options menu was laid out very poorly, hard to navigate and looked like something out of Windows 95. Was not impressed with this BluRay player in the least.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all discs well, light easy to operate. Constantly freezes when using smart functions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Freezes sometimes when I use internet apps and have to restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact & Reliable LG Blu-Ray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact LG Blu-Ray projector. Have been using nightly to project movies in our establishment and have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player gas a lot of features. It hooks up to many apps. It also plays many videos right off the computer drive qhich is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And now we can begin our Movie time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a nice addition to our visual/audio world, courtesy of the in-house gift certificates obtained with the purchase of our 65" LG OLED, Ready for some quality movie time now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Blue Ray based on Price. It was an open box item which means its discounted!!!! I thought it would be a standard size player unfortunately it's a little in the small side. I like that it Wifi compatible and that was important factor in deciding to purchase the player. The interface is a little antiquated but it serves it's Purpose. An OK buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this product as much as I expected to but when I have it has performed well. It is a product I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Reigns Supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1080P is fantastic along with 4K Upscaling! The on-line offerings were great! Netflix, Vudu, Amazon, Hulu... all the Wi-Fi streaming you could possibly need. The remote is quite small but you get used to it and if you have an LG TV, that remote will work on this unit. You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Best Buy's stock and service is the best. Add to that prompt delivery, and presto! A winner!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about it, one of the least expensive available. Plays movies, streams stuff, overall is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall O.K. for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Blu-ray player. menu is helpful and easy to play. Did not come with instruction book which was a "bummer"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good basic player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive basic dvd/cd player. East to install and use.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Dvd player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bulldozed into buying it set up was horrible and at least once every other movie it acts like i need to do set up again and again and again so just click home and ignore have never seen it try to do anything like update its a pain plus was expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG but I sold it when I moved out of state. It was slow when I used the smart features, this one is totally the opposite. Its supper fast, had a fast set up. I dont use it much because I have other devices for streaming, but I like for when I want to see a blu ray movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an old Samsung Blu-ray player that just decided to stop working. Pretty easy to set-up and serves its intended purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great BluRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the amount we use which is not very often. The apps do not seem to be as fluid as they can and the app on my phone is not that great.

    I would recommend this to a friend