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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,471 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Can't play internet content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. It could hook up to the internet and event connect with Netflix-but that was it. It couldn't play anything, or even keep up enough to show you what was available! The user interfaces look like they were programmed by a teenager in 2002, and probably were as apparently the unit uses freeware/openware. Quite the disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Wouldn't Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has a hard time starting up to run streaming platforms. Have had to disconnect the power source numerous times so it can re-set. When it actually works it works fine. It's the getting it started that seems to be the biggest issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the dvd/ blue ray player I thought I could just buy it for someone and give it to them as a present and they could plug it in and it would work. That's not the case. It doesn't have the cords needed to nor does it come with it. So you will have to purchase it individually. My friend still hasn't got to use it. Haven't had a chance to go purchase it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG great product but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware LG blue ray player didn't have Amazon accessibility. Bummer just couldn't give 5 stars for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to. Plays all my dvds and blu rays .

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am glad to hear that this Blu-Ray player fits your needs! If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rated 4 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Blu-ray player for my significant other and she hasn't complained so neither will I. Go LG!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart dvd. I thought it would be better but Netflix didn’t read the WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much I bought another to thank a friend for some roofing work! The remote is nice, the button placement makes sense. The blu Ray quality is tops and I have a 3 yr old Sharp HD I just bought a smart tv but I love my player for redbox movie night

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice,affordable product. Plays blu-rays with no issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matches up with my LG TV and my LG surround sound system, makes it easy to control all my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present, and they absolutely love it. Best Buy was one of the only places to have it in stock, and they had the best price by phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well built, great picture quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will enjoy this, don't hesitate, it will deliver on what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a Blu-ray player for basement tv. A good fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can download the apps you want. It saves memory space not to have them all automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays BlueRay and regular DVDs in 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers wifi streaming of Netflix, Hulu, and other video services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent streaming Audoi wi-fi blue-ray player. Bought it for my son and he likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the have it. All the features i need are there including wifi built in. This is very convenient for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as Samsung but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would still like to have a samsung had more apps on it easier to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best streaming media player I’ve ever owned but I do like it and use it often.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player
    Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    Budget For a Reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the warranty with my purchase. The player freezes consistently while streaming anything even if it is quite close to the router. It plays Blu-rays fine. However, if you want to stream, this isn't the player for you.

    No, I would not recommend this to a friend