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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,471 reviews
  • Rated 4 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a decent player, although I had a few problems with getting it connected to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a DVD player to match new TV; works fine

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am glad to hear that your DVD player works well with your television. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rated 4 out of 5 stars

    Streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better choice for WiFi connection. Fits well in the credenza.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't watch a lot of DVDs, so I haven't had a DVD player for a while. I didn't want to spend a lot of $ but wanted flexibility. This fit the bill. And little bonus' show up...just discovered the USB port so I don't have to access the back of my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic Blu-ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect and easy to operate. Solid device to replace my DVD player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for disks, wifi apps a fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it really really hard to get the Wi-Fi applications to work. So I still rely on other devices for streaming. But for playing discs, this device works very well. It does exactly what I bought it to do, although the Wi-Fi would have been a nice Plus had it worked

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    It plays the DVD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this one. No light indicating it's on. No slo-motion. No other options either. Just a simple player and maybe overpriced. The remote was designed for a 3 year old's hands. BUT, it plays the DVD!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG - Streaming Audio Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Blu-ray DVD player doesn't take forever to load a Blu-ray disc like some players I've encountered. The Wi-fi connection is really convenient especially for software updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed basic player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to have instructions included with products. find them on line but too small to print out and read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    No frills DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes gets stuck not playing DVD. Not complicated to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Good as a disc player, bad streaming.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays blu rays fine but the streaming is very spotty. You'll run into the app taking very long to load, the show will freeze, the app will freeze on opening, itll crash or the player will lock up and you have to hard reset it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting a device that streams Netflix without having replace my tv. This device does a good job at it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic wi-fi blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to be able to watch other media on an older TV I have in a spare room. Works well for my purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have owned slow internet but dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very Happy with them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this I use it all the time.Me and my Kids watch movies all the time. Plus i just bought 3 new Tvs from Best buy and 2 Wi fi Blue ray players .All LG Products from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player works well for the price. Easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time it doesn’t work. It freezes constantly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear you are having issues with the blu-ray player you invested in and I can understand the frustration. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 4 out of 5 stars

    Apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had the ability to add apps unfortunately it doesn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Little Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. It certainly isn't fancy or super high tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great ..we love outdoor movie nite. Just wish we had a better way to put it away. Box is falling apart.

    I would recommend this to a friend