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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,471 reviews
  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player for the money. Provides good color ae well as images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great does on occasion freeze up, not sure if it's the wifi or product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD stopped working, went to Best Buy and found this player. It has been an excellent purchase and does exactly what it needs to. The quality is great too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DVD/blue ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear this DVD player was a good brand but I can't even watch Netflix it either stays on lpad when I try to play something or it keep pausing when I try to watch something.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      "We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be more than happy to look into these issues for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
      " LG

  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had older versions that are better. But it does its purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu-Ray for the price. No WiFi . Must hard wire but does the job

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good DVD player for a spare room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes and freezes are common place for this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection works well and it is a good player. Well satisfied with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu-ray player works just like its supposed to. Nothing special about it. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as promised neither great of bad. typical blue ray player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For blu ray discs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi doesn't have a very strong signal but, blu ray disc use no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good player. Great quality and picture. I would get this kind again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No HDMI cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good DVD/Blu-ray player but for the money it should come with an HDMI cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video quality just took a bit to recognize a workout video. Movies play right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this player to replace my original blu ray player. This is my first smart/internet connected player. So far it streams content from my computer without any problems and it plays my discs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With smart TVs being lower cost nowadays these all included DVD players are working with less footing. The menu system was a bit clunky in this having to go thru file folders to get to the goal app wasn’t so great. For the Blu-ray it self it works well but we really don’t use Disks anymore

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 4 out of 5 stars

    Okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The players functions well but the price is highest than elsewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    LG Blue-Ray 350....very sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!! We got this model about a month ago, daily I have tried to get it working right by talking to LG, Best Buy, or my internet provider. LG and internet provider has tried to make various upgrades. Nothing seems to make it possible to stream an entire movies (thru Amazon)....always cuts out at least once. (We have streamed fine in the past with our old machine). Best Buy only have a 14 day return policy...wish I had known this in the beginning! So here we are still trying to find a way to make things work. Looks like we may have to start over with a new player.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Blu-ray player for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all LG products from appliances to electronics so buying this LG Blu Ray player just made sense. I have had no issues at all with LG products and I don't expect to have any with their Blu Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit for the price. easy to install and operate

    I would recommend this to a friend