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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,471 reviews
  • Pros mentioned:
    Blu-ray player

    Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVDs play fine (haven't tried blu rays yet). The wi-fi part... I have tried everything I can think of (placing it closer to the router, getting a wi-fi extender (that works great with the streaming stick, btw), but the connection is spotty at best, freezing at worst. It freezes the entire player to the point where I can't even turn it off, but have to unplug it from the outlet. I'm keeping it only because I haven't found a cheaper blu ray player, but forget about streaming, and get a streaming stick instead.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality employee service good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product! Great Price! Grandson Loves It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mt. Juliet Best Buy employee was very awesome in helping me select this product! Birthday present for grandson! Great product and price from a top of the line company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Blue-ray player for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great player for the price. A bit of trouble to set-up the wi-fi but you just take the auto setting then it's not a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have strong wifi signal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have Ethernet port. Needs a strong wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. I use it with a video projector which needed an HDMI connection and had no problems with audio or video. Great basic player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player has worked flawlessly. If you wanted a standard, non frills player, this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable device for hotels with smart TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device that it’s remote automatically configured itself to work on any smart tv! Plus finally closed captioning compatible with HDMI!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best player I had everyone should get one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does what it is supposed to do but is slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VersatileI am able to use this for all forms of media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play great quality movies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st Blu-Ray device and it plays excellent, good quality movies. Went back and purchased another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great blu ray player to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift idea for a silent auction. great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything that I needed. I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decone Johns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I needed one bad and this one works just great.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 2 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this up without internet service made it tricky. Additional instructions were only available on-line. For some reason it played my regular DVDs but not the blue ray. Don't know if operator error or not

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Blu-ray player for my grandson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older DVD player that stop working. My grandson needed to be able to watch his dvds. He loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Functionalitity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked as intended, but only provided internet connections to a limited number of video streaming sites. This was surprising. For a similar price, I could get a competitor's product with full access to all streaming sites.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    So So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps kicking off of WiFi, only has Netflix , Amazon, and You Tube available. Write up on site lists several more. But weren't available on the machine

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette LG

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I was looking for an option to play USB video. My Samsung would not play USB media. Very pleased.

    I would recommend this to a friend