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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,471 reviews
  • Rated 5 out of 5 stars

    Devlins great !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devlin in computers was soooo helpful and informational! I really appreciated his knowledge and help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy controls, works nicely, perfect size for desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and loved it so bought another. Great product. After 15 minutes was watching some home movies. Then playing my music. I LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this product. I feel like it should come with an HDMI cable. That's the only negative I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was so Easy and we love watching movies on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a regular dvd player that allows you to be able to use pandora, netflix, hulu and other network sites. It is a great investment but requires a strong wi-fi connection in order to be used properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very please with this system and functions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit appears to be an excellent system with some features that are handy when programing what you wish to use the unit for, such as music and photos as an example.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product works great would recemend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's priced a bit high, though there is nothing special about this player. Connecting to the internet was a hassle and took a few tries. Once connected it works fine. Very light weight, and a bit flimsy feeling. Hopefully it lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable DVD player. Connects seamlessly. I like the smaller size; fits easily in tight spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great buy for the quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for our use. Allows us to play our old DVD's and Bluerays while also allowing us to stream live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal LG customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Blu-ray player! Should've just broke down and gotten an LG to begin with! I've never had problems with LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blue ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays cds dvds and blue rays. plays you tube and pandora if you have an account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice blu-ray, would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing real fancy, but I needed a blu-ray that was wireless. Works great, does what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas gift. It works good. I wish it came with a hdmi cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to give me access to Amazon Prime on my TV. I had to input the router info a couple of times but I'm very pleased with the way it performs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great no-frills Blu ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to play blu rays and picked this model for the wifi. No complaints so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry for this rant. I don't like when others use a product review to complain about the store either, but I must. I ordered this LG DVD player as an open box item this week. When my husband picked it up from the store there was no remote, no manual, and no power cord. Okay, I can get by with no manual and no remote. BUT how does one test a product with NO POWER CORD? Why would Best Buy even sell a product that is unusable. And before I get "helpful" replies, there was nothing in the description that said the power cord was missing. Unfortunately I have not been able to reach the store due to excessive delays (which is understandable, I'm not mad about that). But they couldn't include a generic power cord? I've gone through my entire house removing power cords to see if they would work. I'm flexible. I would've bought an extra cord if the machine worked, but none of my cords fit. They were all too small or too big. If I get a helpful reply I will delete this review. If an LG rep would be so kind as to send a power cord I'll remove this review. But receiving an electronic item with no power cord is probably the most ridiculous online purchase issue I've ever had to deal with. Again, I apologize for using this review to complain about the store. I'll remove it once things resolve.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 5 out of 5 stars

    Worked so well that I purchased a second player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed the device from the box; attached it to my TV; inserted a DVD; and it worked. I didn't need to read any documents and a battery is included for the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG bluray player item I bought this to play my movies on them an they have great quality on them

    I would recommend this to a friend