Customer Ratings & Reviews
- Model:
- BP350
- |
- SKU:
- 3279089
Customer reviews
Rating 4.2 out of 5 stars with 4471 reviews
(4,471 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont use this very often, however works well and have it a while now without issue
I would recommend this to a friendRated 2 out of 5 stars
Geek squad appointment problem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made an Appt, for Feb 24 to set up a DVD player and programming the remote. However no one showed up or called my home and I wasted the entire day waiting ! I called and was told there was no record of my appt. ! I had to make another one for March 5, and I sincerely hope this one goes much better! I am not very happy with your customer service so far, and I hope you can make this right!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dor my daughters room so she could stream her netflix, but it kept dalling in and out fo connection. That would have been okay, but every time the connection was lost a pop up would appear and would not go away until you reconnected, very annoying. Really wasn't worth the effort in the long run. We ended up just returning it and getting a smart tv and normal dvd/bluray player instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
excellent blue ray player and wifi streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied my flat screen tv is not wifi ready so I was ablr to kill to birds with one stone.
I would recommend this to a friendRated 5 out of 5 stars
I like it a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you still like physical media then get one of these! Plays every kind of disc.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An affordable player that was easy to setup and simple to use.
I would recommend this to a friendRated 5 out of 5 stars
Works great, what an upgrade from regular dvd play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This blueray is great. Clarity is spectacular! Buying a second one.
I would recommend this to a friendRated 5 out of 5 stars
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with the product and the instillation team
I would recommend this to a friendRated 5 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and is what my daughter needed for her room so she could binge Netflix
I would recommend this to a friend- Pros mentioned:Blu-ray player
Rated 2 out of 5 stars
It is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine till now, we wanted to see some movie in blue ray so it is good option in that prince.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
Rated 2 out of 5 stars
perhaps acceptable for some situations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will play DVDs and BluRay disks and it has or you can download modules to play Netflix and Amazon Prime. For me, those were insufficient to keep it - it had serious trouble staying connected to WiFi and would interrupt disc playback to complain. There seemed to be no way to view the time elapsed or time remaining in a program. So I returned it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not good, disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works OK as a DVD player. Anything else, is not good. Really slow and WIFI unreliable. Really disappointed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ehh, Alright blu ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed on a whole with the internet system, takes some T I M E... to get where you need to be even on high speed connection. ( too many pre programmed choices)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal over Black Friday period. So far so good. Runs smoothly without noise.
I would recommend this to a friend- Cons mentioned:Streaming
Rated 2 out of 5 stars
Hulu Plus crashes constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this so I could watch movies in my bedroom and have not been able to use Hulu at all. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. I hate to hear that the Blu-ray Player you purchased does not allow you to watch Hulu. I can understand how frustrating this may be. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 5 out of 5 stars
Great product light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great does not take up much space. Very easy to operate good choice plus I like L G brand.
I would recommend this to a friendRated 5 out of 5 stars
So far so good not too of the line but still good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problem with older version but this model working great so far
I would recommend this to a friendRated 5 out of 5 stars
Great Blu Ray DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great DVD player for the price. Blu Ray great quality
I would recommend this to a friendRated 5 out of 5 stars
BLU RAY PLAYER
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 % perfect transaction---fast delivery---would buy again
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Bluray player works great. Will buy another when the time comes.
I would recommend this to a friend
