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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,471 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use this very often, however works well and have it a while now without issue

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad appointment problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an Appt, for Feb 24 to set up a DVD player and programming the remote. However no one showed up or called my home and I wasted the entire day waiting ! I called and was told there was no record of my appt. ! I had to make another one for March 5, and I sincerely hope this one goes much better! I am not very happy with your customer service so far, and I hope you can make this right!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dor my daughters room so she could stream her netflix, but it kept dalling in and out fo connection. That would have been okay, but every time the connection was lost a pop up would appear and would not go away until you reconnected, very annoying. Really wasn't worth the effort in the long run. We ended up just returning it and getting a smart tv and normal dvd/bluray player instead.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    excellent blue ray player and wifi streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied my flat screen tv is not wifi ready so I was ablr to kill to birds with one stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still like physical media then get one of these! Plays every kind of disc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable player that was easy to setup and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, what an upgrade from regular dvd play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blueray is great. Clarity is spectacular! Buying a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the product and the instillation team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is what my daughter needed for her room so she could binge Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 2 out of 5 stars

    It is fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine till now, we wanted to see some movie in blue ray so it is good option in that prince.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. ^CP LG

  • Rated 2 out of 5 stars

    perhaps acceptable for some situations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will play DVDs and BluRay disks and it has or you can download modules to play Netflix and Amazon Prime. For me, those were insufficient to keep it - it had serious trouble staying connected to WiFi and would interrupt disc playback to complain. There seemed to be no way to view the time elapsed or time remaining in a program. So I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good, disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK as a DVD player. Anything else, is not good. Really slow and WIFI unreliable. Really disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh, Alright blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly impressed on a whole with the internet system, takes some T I M E... to get where you need to be even on high speed connection. ( too many pre programmed choices)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal over Black Friday period. So far so good. Runs smoothly without noise.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Hulu Plus crashes constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could watch movies in my bedroom and have not been able to use Hulu at all. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback. I hate to hear that the Blu-ray Player you purchased does not allow you to watch Hulu. I can understand how frustrating this may be. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 5 out of 5 stars

    Great product light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great does not take up much space. Very easy to operate good choice plus I like L G brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good not too of the line but still good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with older version but this model working great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu Ray DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player for the price. Blu Ray great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLU RAY PLAYER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % perfect transaction---fast delivery---would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Bluray player works great. Will buy another when the time comes.

    I would recommend this to a friend