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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,471 reviews
  • Rated 5 out of 5 stars

    Perfect, exactly what my daughter wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so my daughter could watch movies in her room. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid machine for the price and been very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...I have a none smart LG tv...easily made it smart...I can now see Netflix on it...great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great....just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good blue ray player that would also stream video apps and this one has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our DVD player got fried as well and we needed a new one. This one did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson and it has everything he will possibly need for years to come. Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes an excellent blu-ray player. The streaming Wi-Fi sound rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu=-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to stream Netflix to my bedroom TV. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super purchase. Great price. Better than buying a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray and DVDs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make it, this is a great choose, very easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like being able to connect to all my streaming channels .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, easy to use and the quality is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Blu-ray, but no lights...this is hard to tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be a good player, but when it is turned on, it does not show a light of being on OR of playing mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu ray player is fine, but getting the wifi to work was impossible. Brought back and bought the sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are watching a Netflix movie the image freezes and I have to disconnect the cable in order to unfreeze the image and return to rempezar film

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Excellent Price. Very Good Price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi connection does not go smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is supposed to be a top brand. Connecting to the wifi takes extra clicks instead of auto connecting. Never auto connects the first time. My router is literally about 10 ft away. I had a Sony before this one. I returned it because it stopped connecting. The Geek squad couldn't fix it so they returned my $$. I am so disappointed that these Wifi players have turned in to garbage. (not cheap either)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG Blu-ray player. I am sorry to hear that it was defective and that you had to return it. Your feedback is very important to us and will be shared with our product team.

      If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter DM: @LGUS

      The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP LG

  • Rated 5 out of 5 stars

    Great bargain plauyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player for the price. Streaming capability is a nice bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and it’s a life saver as her tv is not a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my aunt and she loves it! It’s basic but works great!

    I would recommend this to a friend