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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,471 reviews
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great player for the price. Nice it has wi-fi.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Where's the beef?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a "scratch and dent" open box unit. The unit was fine but there was no remote! Totally useless w/o a remote. Can't believe Best Buy would sell an item that had no chance of being kept.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It works great and I use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reasonable and yet after research it seemed the best one. We are pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart dvd player for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every function is smooth short buffer timing compared with previous henerations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Basement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my basement TV but it worked so well I put it in The family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased this and it was a great idea. Works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for streaming but not really for playing movies not yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow for internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for dvd but when the internet is connected it's a little slow on pushing the buttons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used and returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant speak to if the unit I purchased was defective but, it was returned regardes. The network features were limited to Netflix, YouTube and a few useless apps. There was an average of 90 seconds for this device to connect to the wifi upon boot up. There was also no indication of when or if you were connected, requiring you to continue to try. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying the DVD player.. And some of the specs that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has better video products than Samsung so we are sticking with the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and this is a great smart player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, reliable DVD player. Not sure what else one might want for the price...

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's the brand or just my particular one, but this one will freeze and won't work again until i unplug and replug it. Very frustrating. Also, it has the hulu app, but be aware that hulu has deactivated licensing for almost all bluray players including this one, so no hulu shows. I regret this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Streming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned on as soon as it was plugged in. Has a light so you know machine is on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced easily with my other LG products and they’re all working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems really nice and I trust the product. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice player. It plays many formats. So far I have not seen any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant DVD/Streaming player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, reasonably priced. Can stream really well.

    I would recommend this to a friend