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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,471 reviews
  • Rated 1 out of 5 stars

    Defective From Day 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not return this soon enough for the following reasons: Attempting to play a disc will result in the player either freezing or skipping back to the home screen. Attempting to access a streaming service will result in an endless load screen. On the off chance you actually connect, the service will either freeze or drop out back to the home screen. To be clear, this was not a network issue. Occasionally, rather than returning to a home screen, the screen just goes completely white. At this point, neither the remote (More on that later), nor the controls on the player will function. You have to unplug it in order to power it down. The remote is dirt cheap and largely unresponsive. I initially thought the battery was dead, but replacing it didn’t solve the problem. Be prepared to mash buttons while nothing happens. This product is of such exceptionally poor quality that I’ll probably avoid the LG brand going forward.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    Blu ray yes... streaming absolutely not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really can't afford a better model... this machine plays blu-rays and dvd's just fine however if you intend to use it for streaming Netflix or Hulu don't bother. It freezes CONSTANTLY. I have to physically unplug it and start over several times a day. We will be returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cool dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good have no problems with dvd player iwould recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do this portion yet. Please refer to comment above.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player with Wifi and Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does exactly what I needed it to do. Easily to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD/Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints and it actually has more features than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player works really good I'm impressed with its speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great player for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even makes my dumb tv smart. good buy for a blu-ray smart player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only received movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 movies and they were received as they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good movie I like it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS BETTER TO ORDER ON LINE THEN GOING TO THE STORE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with product no Netflix, I shopped around after the fact and found a cheaper Samsung with more options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nice Blu Ray machine. it does all I needed it to and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves it purpose well. I would recommend to most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get netflix, vudu and amazon all in one location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift to someone that loves everything in one. Life is Good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DVD player worked ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player worked but when I tried to watch Amazon Prime or Netflix, it would freeze up. I had to unplug and then start up again to get whatever show I was watching to start playing again, only to have it happen all over again. Returned and bought a Sony.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    LG Blue Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limitted Apps. Wifi not to good. Frezzes and need reboot regulary

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it’s just kind of slow and considering it’s an $100 DVD player I would have expected better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, clear and great graphics when playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my TV set and adds power to my entertainment system

    I would recommend this to a friend