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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,471 reviews
  • Rated 2 out of 5 stars

    Lg wireless Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player work good if your only plan is to play disks. I bought this for the wireless so I could stream Netflix and Vudu. Every time we turned on Netflix or Vudu the unit froze to the point we had to unplugged it. I bought two units and both did the same thing. Returned them and bought Sony’s and problem solved

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 3 out of 5 stars

    just enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg up and coming produt in sound and and video would highly recommend to my friendsd

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Kept crashing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just my unit, but it kept freezing up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works for amazon prime video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a little time to load, just be patient. use app on phone for remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago I bought a blu ray player from lg, it was nice with different lights on it to indicate what was running blue for blu ray red for dvd white for cds now this current model lacks all the bells and whistles and doesn't even show the progress on the front cover display, just a little power light

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry the BP350 did not meet your expectations. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. If you're in need of some guidance with using your Blu-ray player, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 3 out of 5 stars

    It is an ok streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very slow. It need to restart everytime i want to stream.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    did not work for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work for me. returned it. for better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a nice player not the best tho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you would think you would get a lot more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg having some issues with operation but lg is working with me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the 3rd LG player I have purchased and have had the same problem with all of them, they quit playing Blu-ray discs after about 1 year. I should have learned from the second time, but the price was reasonable. If you are looking for something to last longer than a year - don't purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a random generic blue ray player it’s tolerable and works

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Duffy, thank you for your feedback! If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rated 2 out of 5 stars

    Life ain't Good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it. The built-in wifi is terrible,I've seen much much better. Life ain't good with this Blu Ray player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I purchased for has been happy with it. I have not heard anything negative

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy it for blu ray only!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu Ray Player. Terrible streaming! The processor ran so slow and kept freezing. I would have to unplug it to get it to work. However, for $55 I was too lazy to return it for my money back and am just going to keep it for playing blu rays. I will use my Roku and Fire stick for streaming.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize you are having trouble streaming from your Blu-ray player. We would love to help troubleshoot the issues you are experiencing. Please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP LG

  • Rated 3 out of 5 stars

    Plays great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player, not disappointed. Great value for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little black box has potential which hopefully i can use someday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waste of money and time. Since the first day I've used it, the premium features freeze! I'm watching either Netflix, Hulu, or any of the other programs and it freezes the whole machine. I have to unplug it to unfreeze it. Then ever so often it continues to freeze. It's not the WiFi or connection because I've had that checked out and Netflix plays perfectly on my computer. This is very unacceptable and I'm about to throw it away to save the next person a headache.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home video, please visit https://www.lg.com/us/home-video. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 3 out of 5 stars

    Great as a DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the Hulu app to work. Works fine for DVD player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box special missing remote just would like one

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Ronald, thank you for your review. It is terrible to see that your Blu-ray Player did was missing the remote. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, sometimes loads a little slow. Other than that, looks and runs good

    I would recommend this to a friend