Customer Ratings & Reviews
- Model:
- BP350
- SKU:
- 3279089
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.
This summary was generated by AI based on customer reviews.
Missing Separate Audio Output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing Separate Audio output to connect to Home Theater System Sound System
No, I would not recommend this to a friendWish there was a way to access menu without remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can't find your remote you can not access dvd menu-only play. Ours is very new and we are already experiencing issues with the door shutting. We would not recommend.
No, I would not recommend this to a friendGreat for spare room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the quality just wish it didn’t look so bulky
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the appearance of the blu-ray player you recently invested in but we appreciate you reaching out. If there is anything we can assist you with, please feel free to contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
- Cons mentioned:Performance
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not worth $5.00. Very Cheap and poorly made. I got it hooked up and the first thing I opened on nextflix froze the the machine to the point that I couldn't even turn it off manually.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
No Compatible with Samsung Smart TV or its just de
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Joke this device has serious software defects. it is not compatible with my Samsung Smart TV. The home menu for the LG takes over the home page on the Smart TV disabling the Samsung remote. LG did refund me even though it was past the 14 day period. They will probably correct the issue, but it was weird. I had to twice call Samsung and have them walk me through resetting the TV. The other obvious defect is that the LG will always want you to input he network name and password every time you use it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Ok unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, the remote response is poor. But for under $100 you can't go wrong.
I would recommend this to a friend- Cons mentioned:Performance
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product freezes a lot. Picture quality is okay
No, I would not recommend this to a friend - Cons mentioned:Performance
Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After working for about 5 minutes, drawer stopped opening and unit kept freezing up on Netflix. Will exchange and see if this is just a fluke, as previous reviews were good and influenced my purchase of this unit in the first place.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a cheap blu-ray player. and it works with my friend LG TV
I would recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent Blu Ray Player but the wifi is weak.
No, I would not recommend this to a friendNice player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad buy just wish there were jacks in the back for my stereo to hook up
No, I would not recommend this to a friendDoes the job just fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blueray player has the necessary qualities for enjoying movies and streaming.
I would recommend this to a friend- Cons mentioned:Streaming
This item doesn’t stream anything.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn’t stream anything. You stream on your smart phone and this item projects the picture onto your tv. You have to download an app to use it. I’m very disappointed with this item.
No, I would not recommend this to a friend its a blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.says it needs a motam to use wifi dont remember reading that on the box
I would recommend this to a friend- Cons mentioned:Performance
BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD was a upgraded replacement for my previous one that stopped working within warranty after only 5 weeks . This replacement has stopped working after only 2 weeks and tomorrow I will go to Best Buy and get a new one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having trouble with your BP350. We would be happy to look into the issues you are experiencing. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP
- Cons mentioned:Remote control
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player had already been returned once, so we got a deal on it. When we got it home and tried to use it, we found out why. The remote did not work on the blue ray player. It controled our tv we have had for years, but not the player that it came with.
No, I would not recommend this to a friend Not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned two of these and they haven’t been very good. First one played a blue ray once and never again and the second one would always turn on by its self and if paired with an LG tv it will automatically switch the input
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Performance
DON'T BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE WORST PLAYER EVER MADE. WIFI CONNECTION POPUP WINDOW ALWAYS COMES UP, AFTER THAT NOTHING WORKS. YOU HAVE START WHATS PLAYING FROM THE BEGINING. SO TO WATCH A COMPLETE MOVIE, I HAVE TO START OVER AND FF AT LEAST 4 TIMES!!!
No, I would not recommend this to a friend Basic DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic, plain and easy to use. Not fancy or expensive looking.
I would recommend this to a friend- Cons mentioned:Streaming
Constantly freezes up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple times a day the player freezes up while streaming or playing discs and can only be restarted by being unplugged. So then we have to reconnect internet and it’s quite a hassle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette