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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,471 reviews
  • Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    this unit starting giving issues within 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save your money! unit had to be turned on and off repetidley to get it to start after first month, and now at week 6 will not work at all! As a Working chap I do not have $89 to wast and would expect it to last longer than 6 weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up did not come with cord to connect t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but did come with cord to connect to tv price was high

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard getting hooked up cablewise. Served my purpose once set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player does what it's supposed to do. Nothing special.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many network errors in middle of playback

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Blu-ray BP350 player at first seemed a good buy, but after 4 months I have decided it is now a paperweight since BestBuy does not accept returns after 15 days. When the internet connection burps while watching Blu-ray discs or video files over Wi-Fi, a network failure screen pops up and forces you to restart the Blu-ray disc or video file from the beginning and fast forward to where you left off. This occurred multiple times in one movie. The media files list does not refresh with newly added video files on the remote hard drive even after refreshing windows media player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product I guess the product does the job. O

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I'm glad to hear that you're enjoying your Blu-Ray player but I am sad to see that you only gave it 3 stars. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Avoid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After failing Sony DVD players (3) we went with LG as recommended by a floor sales guy. This was awful .....would not connect to WiFi regularly and would freeze up on us constantly. We are returning it. A waste of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The interface with the DVD player is super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent DVD player, but often lags when connecting to internet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blu-ray hmmm should have went with Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's ok but I'm more of a Sony or Samsung person

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I was looking for in a streaming player.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Piece of PooPoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything beyond movies, it freezes. Needs to be unplugged, wont except commands. Downloaded latest software...doesent help. It froze for 3 days before I pulled the plug on it. The LG share wont work either. It goes back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hangs up Frequently

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit frequently hangs up and can't even turn power off. Have to disconnect the power plug to reset. This was purchased during Covid when few choices were available. Recommend avoiding this item.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote App is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No remote with unit. If you think the remote app is a great feature, you're wrong. The app is HORRIBLE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adequate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive but gets the job done moving through a large USB music files is very clunky poor software

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    Lies Lies Lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It CLAIMS it has Hulu and other popular streaming apps Instead it has Netflix, and YouTube and 4 GENERIC garbage No Hulu or other popular streaming apps Lies Lies Lies

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good disc player has all that we need...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having everything shows clear it was a great gift for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it twice had a problem, unplugged to work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep Shopping Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have some issues with this DVD player not connecting to the internet or throwing up error codes. Also, since it has no screen, it's hard to know if it's gotten the signal when you press on/off. It's not a bad DVD player, but given the chance to repurchase, I wouldn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your average blue ray player nothing special about it

    I would recommend this to a friend