Customer Ratings & Reviews
- Model:
- BP350
- SKU:
- 3279089
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad and wouldn't work for me but maybe for someone else. Returned item to store.
No, I would not recommend this to a friend Gave as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't given item yet for Christmas, heard its good.
I would recommend this to a friendGlitchy OS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System crashes from time to time and is very glitchy!
No, I would not recommend this to a friend- Cons mentioned:Remote control
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dvd player is terrible. Half the time it won't connect to the internet or function properly with the remote. I wish I had the box to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Streaming
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Horrible product. Buffers within minutes of streaming then freezes up and requires unplugging to reboot. No Ethernet port so direct connection is also not an option. Will be returning
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your Blu-ray player. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
my 1st blu ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first one, so I'm still getting used to it.
I would recommend this to a friendDoor stopped opening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since there is no display on the unit it is difficult to see if it's doing something. A message keeps popping up on the screen while watching movies to get a better connection. This BluRay is too much trouble than it's worth
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
- Cons mentioned:Performance
GLITCHY AND FRUSTRATING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not recognize the workout DVDs. Frustrating and glitchy. Returned it and grabbed a Sony. The Sony worked perfect.
No, I would not recommend this to a friend good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too hard to browse on line and manual is worrhless
No, I would not recommend this to a friend- Cons mentioned:Streaming
streaming services glitch constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought lg products and never had any issues until I bought this blu ray player. has wireless wifi but cannot watch any streaming services due to constant glitching.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having streaming issues with your Blu-ray player! I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Not real happy with this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes up and is not very user friendly as other brands when having to reset everything. I will most likely be replacing it very soon. I will also stick to my rule of reviewing before buying, This was a spur of the moment purchase.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was cheap and it did work for about 3 months or so
No, I would not recommend this to a friend- Cons mentioned:Performance
Returned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this Blu-ray player because it would freeze and a a hard restart had zero effect. the unit would have to be unplugged from the socket in order to get it to turn off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you had so many issues with your Blu-ray player! I appreciate your feedback. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Defective Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the SECOND unit I stupidly bought only because of ease of connections from the failed first one. It did this before- won't read the disc, so won't play dvd/bluray discs. Called store on first one but do not have geek squad contract-would have to pay for repair. This one did the same thing only 3 months after buying, cannot return. Left witha player that doesn't play
No, I would not recommend this to a friendIt was exactly what I paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. I use it... And it works I guess
I would recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price, plenty of features..............
I would recommend this to a friend- Cons mentioned:Performance
WASTE OF MONEY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CONSTANTLY freezes up and you have to reset it. COMPLETE WASTE OF MONEY!!! Stay away from this product!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Streaming
Can't use Netflix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blue ray player works just fine. However, don't buy this if you intend to watch Netflix with it. Netflix freezes over and over and over. We had to plug our Roku back in. Really disappointed.
No, I would not recommend this to a friend Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to my WiFi like other stuff does and I have to re enter router password to connect every time I start it or I get pop up every 5 minutes when trying to watch dvd
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Piece of garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this thing. It keeps prompting you to connect to Wifi. I have configured it multiple times successfully. It loses the configuration intermittently and then prompts for it again (usually in the middle of a movie). My Wifi works great and I have had zero issues with the 20+ devices I have connected. The issue is this this device. I went online learned about how to stop the prompt (it is a common issue) and it didn’t work. I am sick of this thing after a few months and will likely toss it. What a waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette