Customer Ratings & Reviews
- Model:
- BP350
- |
- SKU:
- 3279089
Customer reviews
Rating 4.2 out of 5 stars with 4471 reviews
(4,471 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice blu ray player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG. Great dvd player. Good quality. Bought two. My sister loves it also. Great that it streams. Easy to set up.
I would recommend this to a friend Rated 1 out of 5 stars
Total Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I picked this device for a few reasons. First off it has all of the streaming app options I was looking for, and two it was recommended by the girl at the store, and it has good ratings. Here's the thing though, after only a few days the wifi receiver started acting up, disconnecting and losing the saved wifi settings. Then the unit itself started to randomly freeze either in a menu or at random points while watching a show or movie via streaming. It was somewhere around the two week mark that I actually put a disc in to watch, I had to turn the volume up all the way on my tv and sound bar to TRY to cover up the growl of the disc motor, eventually I piled some towels on the unit to muffle the sound. I've had it for maybe a month and a half now and the wifi receiver just gave out completely, Unfortunately for me I threw the box away anticipating a quality machine. Take my advice, spend the extra money and get something better, I just threw mine in the trash... (one star is required so I guess that star can be for the available streaming apps it comes with, BTW you have to download each app before you can use it)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are experiencing an issue with the wireless connectivity of your Blu-ray player. You can troubleshoot this from the following help library article: http://www.lg.com/us/support/product-help/CT00000299-1425327159443-network-connection-issues We would love to look into the issue regarding the noise while playing discs. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
- Cons mentioned:Streaming
Rated 2 out of 5 stars
DVD Player Only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this DVD player to go with my LG TV and LG Soundbar. I set it up as directed watched a movie, no problems. Wanted to watch Netflix but that wasn't happening. Did everything that was stated on directions but no luck. I went so far as to factory reset and start all over to think I did something wrong initially, well that didn't cut it. It would pull Netflix up but wouldn't load eve after 10 minutes. I just wanted an extra DVD player for a guest room, but I guess I will got back to Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! This is far from what we expect our customers to experience. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Rated 1 out of 5 stars
DVD player maybe, but not for Netflix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've loved our other LG products, but we had nothing but trouble with this one. It did play the one DVD we tested pretty well (other than an internet connectivity error popping up in the middle of it), but it was terrible for streaming Netflix. CONS: -Repeatedly froze up and had to be completely unplugged to reset. -Delayed/Laggy response to the remote. Sometimes it didn't register a button being pushed (no matter how hard it was pushed), and sometimes there was a lag before it would respond, then it would register several button pushes all at once and shoot too far forward down a list. The machine's response to the remote was just all around awful, and there are no buttons on the machine itself to use instead. -Constantly lost connectivity to the internet and popped up huge error messages about it even while watching DVDs (we had a PS3 before this, and it never lost wifi connection, not sure what the problem was). -Streaming Netflix shows would glitch sound or image or occasionally stop altogether. There was no buffering sign, no signal that internet had been lost, it would just stop. We've since returned this one and bought a higher priced Sony machine and no longer have any problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home video, please visit https://www.lg.com/us/home-video. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Rated 3 out of 5 stars
needs to be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi installed easily. Player has developed a flash on screen when playing a dvd.
No, I would not recommend this to a friendRated 4 out of 5 stars
Open Box Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as advertised. Open box purchase was a GREAT DEAL.
I would recommend this to a friendRated 5 out of 5 stars
Nobody
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If simplicity is what you after, this is the dvd player for you. And it the option of using an hdmi cable resulting in a better quality of picture and sound.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
DVD Did Not Play
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook-up and the streaming works great. What stinks was I put a DVD in and it started to freeze or no sound here and there. I tried another DVD, same thing, I tried another, same thing, I tried another same thing. I know what your thinking, maybe the DVD's were bad. NO WAY, we checked the DVD's.....all 10 of them and same problem. I got a LEMON and going to return it. There went our movie watching evening.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your Blu-ray player. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
- Pros mentioned:Blu-ray player
Rated 5 out of 5 stars
Nice player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect for the need to play Blu Ray disks when guest come over.
I would recommend this to a friend Rated 4 out of 5 stars
Mini Blu Ray Player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Works as advertised. No issues beyond inflated price (just because they can),
I would recommend this to a friendRated 5 out of 5 stars
dvd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, good features, compatible, lg tv recognizes and sets up automatically.
I would recommend this to a friendRated 4 out of 5 stars
Suits our needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Blu-ray player cause my daughter got a new movie and couldn't get our Blu-ray player to work so we made a Best Buy run. We have had no problems with it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was easy to install and setup. Easy to operate.
I would recommend this to a friend Rated 4 out of 5 stars
Small
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this blue ray, the only issue I have is it didn't come with HD cord and that is the only way to connect it to TV.
I would recommend this to a friendRated 5 out of 5 stars
Works Perfectly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice DVD player! Works beautifully. I originally bought a cheap Dynex $10 HDMI cable for this unit and it didn't give me a picture so I exchanged it for another inexpensive cable, the $30 AudioQuest one, which works beautifully! Don't waste your time with the Dynex cable.
I would recommend this to a friendRated 5 out of 5 stars
LGDvd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, arrived on time, easy set up. Happy with purchase!
I would recommend this to a friendRated 4 out of 5 stars
great budget blu ray player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.as a basic blu ray player goes this fits the bill, but don't expect great loading times and features
I would recommend this to a friendRated 3 out of 5 stars
Blu-ray player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player didn’t play as well as my older player and the prime video app wasn’t working I returned it
No, I would not recommend this to a friend- Pros mentioned:Blu-ray player
Rated 1 out of 5 stars
Horrible player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I took it out of the box, I had issues with it. it constantly kept disconnecting from my Wi-Fi and would not store the information into the unit itself. I go to play a Blu-Ray disk and it keeps ejecting the disk. I put in a different Blu-Ray movie, it does the same thing. It has no issues playing a DVD movie, or even something I've burned off my computer but refuses to play any and all blu-ray movies. I have updated the firmware, so everything is up to date. I have cleaned the lens, checked the disks and still nothing. I am now in the market for a new player that is anything but LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Rated 5 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little sensitive but good player. If your dvd has a scratch in it the dvd player will find it.
I would recommend this to a friend
