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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,471 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great DVD/Blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very compact Blu-Ray/DVD Player, does not take up much space. Everything you need to watch and stream movies all in one.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    DVD/HTC/BLURAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box it works but without the remote giving a true Review is tough. There are so many things I'm not able to control and I have been unable to find an app that can pair with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Blue Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to hook up and get started. I am not techie at all so this product made it easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player
    Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Blu Ray works but streaming is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the bedroom as a blu ray / netflix player. Blu ray player works great streaming is incredibly poor. The issue is not with wifi connection.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Tyler, I am sorry to hear you are having these issues with the Blu-Ray player you purchased. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rated 5 out of 5 stars

    worth the money works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg makes a great smart Blueray player the wireless works very nice youtube,netflix and more.. also the remote is nice and compact. worth the price for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits nicely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Needed a blueray player that fit a specific size and the one was a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player
    Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Not that great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme streaming issues with Hulu, Amazon Prime and Netflix. Freezes a LOT. Plays Blu Ray’s and Dvd’s Fine no problem. Great Blu Ray player but awful for streaming.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the Blu-ray player did not meet your expectations. ^CP LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Blu ray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, it has worked out and the ease of use has been great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works fine as a Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works fine as a Blu-Ray Player. The Menu is really odd, in that it is geared toward being a multi-media device as a Smart Blu-Ray player, however, it seems like it would automatically just go to the Blu-Ray when you put it in instead of needing to navigate to it. As for the Apps, navigating the menu remains difficult and slow. The Apps all load very slowly and the WiFi it questionable. My router is a mere 12ft away from the unit and it has difficulties with the connection. It wouldn't be such a big deal if this unit had wired network connectivity, but it doesn't! This unit is WIFI ONLY! Had I realized that I would not have purchased it. Overall, LG needs to make the menus easier to navigate and improve the speed and connectivity issues so that the Apps are actually a useful feature as opposed to a frustrating one that makes you want to go out and buy a Roku box instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very straightforward, almost plug and play. It was easy to connect to the interweb also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    Can't Stream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good Blu-ray DVD player, but a bad streamer. Would only connect to one of my two router channels (and not the one I prefer for streaming). When attempting to stream Netflix, it'd start, stop, and lockup constantly. Totally unusable. My other streaming devices work fine, so it's not my wi-fi, etc. Had to return it and as always, Best Buy handled that well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up. WiFi is amazing with the already loaded apps. Just wish you can get different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good blue-ray player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this since February and we have no problems. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great with the apps and kid friendly so you can let the kids operate it while you do something else

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, easy menu to use and follow, sound and picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    lg bp350 works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg smart blu ray player works is it says it would, and was a great price as well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I can watch my blurays and dvds, plus I can connect to the internet and watch netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays Movies/Streams Nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, plug and play. Netflix and Amazon Prime stream with no issues. Does everything it promises.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy about it. It plays Blu rays and DVDs. This is my second one. The disk tray stopped working on the first one after a year but I liked it enough to buy a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray Wifi Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu-ray movies from this LG with built in WiFi, you're getting the best you can buy for the price.

    I would recommend this to a friend