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Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,471 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great but wireless isn’t that great. Would recommend it for everything but wireless capability

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this product works fine. I had a Toshiba blue ray streaming player and I constantly had to power it off and on to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Great price great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player. Will definitely keep LG in mind when getting other electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG bluray player is even better than the Sony BLueray player I already own. Less glitches and easier use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great and economical player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good player. A good bang for the buck. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Blue Ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plays d d’s and blue ray discs just great. Simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player
    Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    Wasnt great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine as a blu-ray player, didn't connect well to the wifi and wouldn't be able to use Disney +. ended up returning.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG Blu-ray player. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the concerns will be shared with our product team.

      If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it’s nice and compact and doesn’t take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to set up and use. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice variety of apps. Good overall dvd blu-ray player .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    hidden gem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can watch movies that I can't find on cable. small and cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my grandson but I haven't used it yet myself, but he says it works just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems connected to Wi-Fi fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this DVD player so much that we got a second one. Our 14 year old son set it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and and installing was fast great price and the warranty is always great at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit work as advertised except I wanted to hook it up to a tube tv and had to buy an adapter with the red, yellow, and white connectors and that took me awhile to find the adapter. It worked after I found one at Radio Shack since Best Buy didn't care them.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    It's a bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluray player that goes well in my LG ecosystem of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Very Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're enjoying the Blu-ray Player that we purchased at Best Buy, just as we thought we would :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I streams well when connected to the internet on has about 8 apps but it freezes while watching my streaming services. I have to turn it off and put it back on. I don't have cable so I'll deal with it and I got it for a good price. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my children & could not be happier. This is very easy to use, and has a sleek & simple design.

    I would recommend this to a friend