Customer Ratings & Reviews
- Model:
- LM-Q720QM
- SKU:
- 6363050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Stylo 5 for its budget-friendly price, decent camera quality, and exceptional stylus. The large screen is considered the best in its price range, and the battery life lasts around five hours.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PriceCons mentioned:Freezing
Good for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok phone, freezes and has a lot of issues. Good for the price though.
I would recommend this to a friend - Pros mentioned:Large screen, Price
too big!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great phone. snapdragon 450 a little too small. wish they raised price $25 and put an upgrade under the hood. best screen for under $600, costing only $229. again great phone, but so big you may drop it. LG needs to make a 5.5 high speed model with the same screen, they would take out the iphone. I gave it 1 star so LG would read this, it actually is a 5 star phone. LG makes the best phones and washer/dryer.
I would recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and will be shared with our product team.
If you have additional concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Nice inexpensive phone.
Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a 57 yr old friend and he loves it. His previous phone was outdated and unpopular. I also bought him a case and screen protector for it. He's very pleased for now. He only had it for a week.
I would recommend this to a friend- Cons mentioned:Freezing
Bad experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with one of the Amazon commentators that this one is a low-end phone which marketed as mid-range. It took 4 days for the phone to freeze up. Freezing phone in 2019? I don't think so. I would be just fine if I purchased the phone for $100-$150, but I got this one for $250.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you experienced a malfunction that caused your Stylo 5 to freeze up. We would be happy to look into this for you. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Horribly disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Stylo 5 from a Verizon store as I'd previously owned the Stylo 4 for about 7 months without a hitch. Right upon activation and transfer data from my old (sprint) Note8 I noticed it was already having technical issues with the wifi and network. Not a great sign for a new $250 phone! Only my messages, contacts, and phone logs would transfer. NO videos, only half my photos, and NO data (games etc). Huge dealbreaker. The camera is junk--photos are poor quality and blurry. And the hardware is sluggish to boot.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Good for nobody
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls are more important than anything else. When there is a call signal, the screen goes dark and you cannot make a call. When I make a phone call and talk, the screen goes dark too quickly, which makes me absurd. I tried several methods to fix it, but it didn't work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette