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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them so much that he refuses to try any other

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth pair of these and he loves them as much today as he did on day one. Fantastic sound, super easy to use, but they are only good for about 2 years. He loves that they vibrate when they have an incoming call. I wish geek squad would cover them but they don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Bluetooth headset. Could be better if it was noise canceling. Lasts a long time on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Light around the neck. But heavy enough to not slip off

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought LG cheaper pair with just as good qualiry. These don't have gsp. Disappointed in that respect. Too much money for these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as good as prior models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a set that had buds you could 'park' - not just sit in your ear or dangle around your neck. I had great luck with prior versions - and the retractable buds sounded like a great idea. Guess again. The wires are very flimsy. And while the buds do retract, the never quite sit in their 'home' position. Still, call quality is excellent. But for the money, I'd look elsewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Nice Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several LG headsets over the years and they have all served me well, this one is always disconnecting itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier version of this headset and it worked pretty good for several years. It started losing BT so I suspected it was just wearing out. Bought this newer version and so far it works vwry well. The fast charge is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG bluetooth headphones. I really like them when I am driving, I only have to have one side in and still have good sound Quality. I would highly recommend them to everyone. This is bot my first set, only got a New pair because I wore the other pair out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a little shorter and a little louder otherwise a great pair of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, lightweight and retractable Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    how bout a silver one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bluetooth. I wish LG would keep selling them. Hard to find them now. Would also be nice if they made one in SILVER

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    All around good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and all around a pretty good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using headsets, purchased this one because my last LG headset (which was 5 years old and may or may not have done water aerobics) was going in and out and also on occasion I would get a gargle sound from the people that I was talking with. After about two months I have noticed on rare occasions that the new LG headset has a gargle sound. I still think that it is the safest way to talk on the phone while driving if you don't have a vehicle with blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones not too loud but works great good sound. Very convenient easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones I've owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery, comfortable to wear...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutly love my LG Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd or 4th pair of these headphones in the last few years. I upgrade every time a new pair comes out. I love them! the pair easily with mulitiple devices, they sound great for audio and phone calls. Probably the best in its class and for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of LG bluetooth head phones. It has great features with the google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    love the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound from harman kardon speakers. neckband not as stout as my regular lg tone. overall very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG Tones an I’m very satisfied with them. My first ones lasted a couple years until I wore out the neck piece . I had purchased apple air pods pro an they were to big for my ears . So I purchased the LG Tone Platinum. They work great an would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them and the quality but prefere the one u just push a button to retract.

    I would recommend this to a friend