When I first purchased these headphones, they were perfect. In fact, I liked them so much I purchased my girlfriend a pair as well a couple of months later. The sound quality, the fit, little to no issues hearing or being heard during calls, and the retractability of the earbuds were all great features when we first bought these headphones. The problems did not come until about 4 months later. My girlfriend’s headset started coming apart. A couple of months after this, the headset started working poorly. We called LG to see if the product was under warranty. They said we would have to pay $100 before they diagnosed the problem(s) and it would take a couple of weeks for them to ship it back. I paid $150 for both of these (Over $300). Paying this amount for headsets, you expect a manufacturer warranty for at least a year. My own headset lasted a little longer than my girlfriend’s, but only for about a year. About 10 months after the purchase of my own headset, the headset started to fall apart. I would put certain parts back in place, but the easy fixes only lasted temporarily. A couple of weeks ago, sound stopped working in the right earbud. A few days later, I noticed the volume on my left earbud no longer was able to max out. This is unfortunate because I was traveling by plane when I noticed this. I thought maybe the noise in the airport or on the plane was the real issue, but I could barely hear out of my headphones when I got home later that day. I really enjoyed this product when I first bought it, but since LG does not stand by their product at that cost, I can’t stand by LG’s headsets. Never again.

These are the best. This is my second pair. The sound quality is awesome the price is a lottle pricey but I managed to get them on sale which is still a little high but betrer than regular price. They are comfortabe and don't have to worry about loosing them. They the run time is awesome also.

This is the best Bluetooth device that I have ever had the sound is good real light on your neck you do not even have to look at your phone if you need to fast forward rewind I love everything about this Bluetooth $200 it was worth every penny love it

This is my 2 one I’ve purchase my original LG it lasted 5 years and gave out. This new one has been updated and the output is incredible.. it’s easy to charge and keeps battery up for 2 days , perfect for gym and late night iPad use.. easy to setup and I know it’s a keeper.. I highly recommend this to anyone looking for a great Bluetooth buy.. like the retractable earphones too !!

My 3-year old LG HBS750 died after my dog claimed it as a toy. Replaced it with the Platinum+ (HBS1125) and I’m quite happy with the newer version. Excellent sound, super-comfortable, and I love the retracting feature.