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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,186 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty clear, good noise cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these daily, this is my 2nd set, my first set was ran over by a tractor trailer. Impressive how well they held together though! I'm a heavy wrecker operator, in & out of truck, under trucks on the ground, climbing trailers during recoveries, they stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Miss. Taylor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the product and the sound is so clear, that you can hear every beat and sound. It take you to a better place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my son. He loves the fact that they are on a wire so he doesn’t lose them when he’s working. He also loves the long battery life. So many other brands had such a short run time that these truly were the only option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very Nice and Comfortable Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this behind the neck headset, it's very comfortable and I almost never notice that I'm actually wearing it. The retractable earpiece is also a very nice added bonus. I prefer this option rather than the ones that go directly in your ear.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    The earpieces are hard to retrac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't think its worth the money spent. i have problems retracting the ear pieces.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Bluetooth Headset!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headset. I live how they just hang around your neck and dont have to worry about losing them. The sound quality is excellent and the app is very easy to use. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Google Assistant button comes in super handy! Sound quality is GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wish it was an auto retract

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an LG headset I had bought many years ago. The older unit was an auto retract (pushed a button) to get the earpieces back in place. Didn't realize this one was not the same, it retracts by pulling on the wires. This is why i gave it a 4 and not a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. People on other end can hear. Sometimes google assistant doesn’t work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Very clear, clean, and crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth I’ve had so far. I use it constantly for work and it has not let me down. I hope to have it for a long time because I’ve come to relay on it in a daily basis. High quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good Bluetooth, nothing like the original versions though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset my husband gotta for me because it's what I wanted and I know other headset would compare to it it's awesome The sounds and the volume is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 1 of the best purchases I’ve ever made. The sound quality is like no other out there. With a touch of a button you can place a call , listen to music or send a txt without having to take your eyes off the road. Being a professional driver that is of UTMOST importance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Lasted 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 generations of the lg tone. I used this primarily for phone calls. These last ones lasted the least;10 months and one side stopped working. This specific model I never had issues with connecting. Quality of the sound and mic I was fine with. It’s the durability of the product that was trash. Unfortunately LG was the only company that made something like this, and now even they discontinued.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Bluetooth Connections Interrupted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted LG bluetooth products, but this is the worst one I have ever used. This headset will not keep a constant connection to any devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality and sound. One negative is the devices lack of flexibility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but the retraction mechanism for the earbuds is only ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product ,

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . Very good product.i use it over three years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The it charge fast, the only thing is that the string for the ear are really tin.

    I would recommend this to a friend