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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,186 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for fathers day early. My husband loves them and hasnt taken them off! Very comfortable around the neck. Also nice you can slide the headphones back in when not in use. When we talk on the phone it doesn't sound like hes far away or on head phones either!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite style of Bluetooth, the nature of my work exspeally now that winter is here, Keeps me safe of not losing it. All the layers I ware for work occasionally knocks it out of my ear. So I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this blue tooth is husband proof , speakers are great , mic works clear , battery life is real good so far , only have had it 4 months and so far not a issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I had hoped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if my expectations were too high but I was disappointed in quite a bit. The Google assistant feature was nice and convenient but the sound quality and the microphone both left something to be desired as did the retractable ear piece. I'm returning them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the unit you are looking for.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, had now had these for a few months and they are working perfectly, have had no drop outs ad the sound is always clear. you are going to love them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very smart. Only problem I have it doesn't get loud enough.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Does not last that long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for about 9 months then the right side went out. Not worth the price you pay. Cheaper headphones will last longer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Totally recommend to anyone. Easy to pair with my phone phone

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    REALTOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones work great. I would recommend them to anyone. I also recommend that they get a larger space for the picture memory!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    LG Bluetooth Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all best blue tooth I've used for listening to music,movie's the onlu low rating I would give is talking on phone is about a 3 ☆

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great until the warranty expires

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from LG. I have been using these for years. But also have been going through multiple sets. Does not last as much as you expect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome sauce

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Sound great and very convenient. Only issue is they died after about 4 or 5 years so i had to buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product for diving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! and sleek great clear sound 4 stars cause nothing is perfect lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for handsfree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, great sound, unsure about microphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, the only drawback is earbud’s are retractable but you have to pull it down to retract. Previous headset had a button that retract the earbuds. Volume is good. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous headsets the past few years and this LG Tone is by far the best ever. The sound quality is excellent and switching between calls and music is seamless. Calls never drop and I have not heard anyone say they can’t hear me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mimib

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them for my boyfriend birthday. He loves them he had a pair before and they broke he is so happy that I found them again hard to find these headphones glad that Best Buy had them good job Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice Device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and I would recommend it. The price point is kind of high though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life 2-3 days. Works well with phone calls. Wire break easy if help on earpiece make sure you have wire instead next to eat peice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Google assist is a little confusing to get the hang of.

    I would recommend this to a friend