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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Lasted 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 generations of the lg tone. I used this primarily for phone calls. These last ones lasted the least;10 months and one side stopped working. This specific model I never had issues with connecting. Quality of the sound and mic I was fine with. It’s the durability of the product that was trash. Unfortunately LG was the only company that made something like this, and now even they discontinued.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound comes through very clear. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, the only drawback is earbud’s are retractable but you have to pull it down to retract. Previous headset had a button that retract the earbuds. Volume is good. Battery life is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    East to use wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have give 5 stars but for some reason these keep fading in and out sometimes. Not sure if it's something I'm doing or just this pair. May try a new pair and then re-review.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted longer than the others i have bought.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    LG Bluetooth Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all best blue tooth I've used for listening to music,movie's the onlu low rating I would give is talking on phone is about a 3 ☆

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of this headset and really enjoyed it. I just hope this one will hold up better. The part that goes around the back of your neck seems to be the weak link. This one sounds just as good and performs well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, pricey but quality product, will recommend..

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more loud. Sounds ok around everyday noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Really cancels out background noise. I purchased a cheaper version and had to replace within weeks. A little pricey, but if you are in a vehicle alot well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones, battery lasts all day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday, have a second pair in case i forget it or the battery goes dead early. Sound great, good for noise ear protection. Phone calls sound good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life 2-3 days. Works well with phone calls. Wire break easy if help on earpiece make sure you have wire instead next to eat peice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Most comfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite head phones. Usually get about a year of daily use. Wear them almost all waking hours of day. Wish they were a little more durable so they wouldn’t crack in center.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Does not last that long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for about 9 months then the right side went out. Not worth the price you pay. Cheaper headphones will last longer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds but a little pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them. She is almost completely deaf since birth but these earbuds are perfect for her because the lower, mids and high tones are crisp and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and connectivity, work good with iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice Command not available to all phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product that I highly recommend. The reason for 4 stars is because this new edition of LG Bluetooth headset, compared to previous models, is the voice command feature not available for iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these alot when im snowplowing to stay connected along with when running equipment. even skid steers excavators and dozers these are awesome at blocking sound and have awesome sound quality. these are worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned a bunch of LG headphones, these rate right at the top, i hate the fact that LG handles its own warranty, but they do have a fast turn around if you need repair. good sound and volume, phone quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice Device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and I would recommend it. The price point is kind of high though.

    I would recommend this to a friend