Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth! Sound is great! My husband uses it for ear protection while cutting and polishing granite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and connectivity, work good with iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best around the neck headphones ever you will never lose a bod

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Head set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand by battery life is okay. Talk time is not good. The range is also not good. Standing 10 feet away from the phone and it drops the connection. The headset does not stand up to the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones/Bluetooth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy, right out of the box, and they are fully functioning. I love this brand. Works great in noisy environments!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s the next thing to bring there.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use LG wireless headphone and this last model LG HBS1125 is the best set I ever had and I had a lot, the sound of music and when I talk with people is so clear and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best headset you can ever get unfortunately unable to get through Best Buy any longer but it has the best sound and quality of any headset you can get for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these alot when im snowplowing to stay connected along with when running equipment. even skid steers excavators and dozers these are awesome at blocking sound and have awesome sound quality. these are worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned a bunch of LG headphones, these rate right at the top, i hate the fact that LG handles its own warranty, but they do have a fast turn around if you need repair. good sound and volume, phone quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality and clear sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top of the line..............

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love theses headphones, i idk yhe had the pink one again. I need to buy another pair tho, mines broken.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Buggy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant feature is awesome and sound quality is great, but ... a number of bugs ... most annoying ones are occasional inability to reconnect after power cycling, ie. have to manually reconnect via Bluetooth settings, and occasional getting notification that my device is out of reach every minute or so while I'm using it and I'm holding the phone. There are few other bugs, but minor and happened on certain conditions. Wish the software can be updated for headset at this price point.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This certainly doesn't sound right. We would be happy to look into the connectivity troubles you are having with your headset. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG platinums

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! So upset Best Buy stopped selling them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its is a great head set

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 4 every year the speaker goes out. Right after the warranty. I can hear well it just goes out after about 18 months. Its constantly doing the same thing but has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Oh Yes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! Recommend to everyone! Great quality! Clarity is great! Sound is great! Loud volume. Sliders and buttons work instantaneously. No stalling or hesitating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd pair I have owned. Do a lot of talking on the phone and is perfect. Only flaw is over time the earpiece stops retracting. Otherwise has great sound for talking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend loves these after hers broke I surprised her with the updated versions of hers and she fell in love with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bluetooth headsets out there, that I have found. I absolutely love them! A must have for anyone who listens to books, music or just talks on the phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great design and battery life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a driver I wanted something that wouldn't be in the way. The earbuds retract and hide under my collar until I need them. Great sound and the battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call quality perfect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work much better for sound quality that some of the more expensive truly wireless ear buds. The price of these is well worth the money.

    I would recommend this to a friend