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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older pair of these that lasted 5 years, so I replaced them with these when my old ones started having issues. These sound amazing, I can't say anything bad about them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husbands Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband 2 years ago and he loved using it. But just like everything it wore out and started to have problems. So I purchased a new one for him and he uses it every day. I don't like that Best Buy wont warranty it any more though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i owned the previous version, worked well. This set is better, clear, and retracts easily. the only con is i preferred the on/off switch on the opposite side f the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced an LG set that my Husband bought 5 years ago. These are a step above what he had and he Loves them. He uses them everyday since he is a CDL Driver. Great product! Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked amazing. I was upset when Best Buy stopped carrying them. Some of the better Bluetooth headset you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lg hold a charge for a while.These are easy to work while wearing they are good for calling to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, bad design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic, but bad design. Had this set for 4 months and the plastic part that goes around your neck already broke. Not worth the $$ you pay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend. His job consist of a lot of driving and hands on so he can’t always get to his phone. They have been super useful to him. Great quality! He loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son who works third shift on a grocery stock crew. He loves them. Good sound for his music and easy to switch over to answer his phone if he gets a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is great, the design is flawed. The part that goes around your neck is too weak. You have to spread the points out to get it around your neck and it causes the back part to break. Best Buy wouldn’t allow a return and LG wants you to pay for shipping and an extra $100 minimum for repairs. This is a highly priced piece of junk. I have loved all my older LG, this one is just garbage. I do not recommend at all. Now I have a $180 headset being held together by tape. Pathetic.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality headset with an awesome sound quality. It has excellent connection through Bluetooth. I can walk all through the house with my phone in another room and stay connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. Honestly, I bought these exclusively for ebooks, podcasts, live sports….basically everything besides music, they are great for all of that, I’ve never used them for music. They are also pretty good for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent unit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit because of the earbuds - they retract. I was skeptical at first that the earbuds would stop retracting or break but so far they work great, actually, better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones. Absolutely worth every penny. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is great. Abilities to talk outside in the wind is very good. Have had several pairs over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for online work meetings. The sound is clear and my colleagues say that my voice comes through clear as well. It's nice to be more mobile while on calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its just what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to workout and when working around the house and errands on the weekends. Its battery life is very long.The buttons are easy to control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Platinum Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Bluetooth, I just wish that it would last. I prefer this retractable bud around the neck style . Unfortunately, I usually have to exchange within 8 months after purchase date because an earbud will crumple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Bluetooth Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for the best wireless headset, this LG one is it. With the new updates, it is better than previous editions. It is worth the price, so don't hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mark’s headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works phenomenal & the battery life is outstanding I would recommend this product to anyone that’s in the market for a headset

    I would recommend this to a friend