Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good harmon kardon speaker system. I miss the earbud retraction button however, but I like the google assistant button.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good headphones. I really liked it. It worths the price, and I extremely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these...1 for home and 1 for mowing. Very good quality! Even blocks out noises (not a noise-cancelling unit...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad he loves them. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    lg tone platinum bluetooth headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a gift for girlfriend she swears by them . If she says they comfortable for her why not get them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wish they weren’t as expensive.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but with prolonged use the left earbud went out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best retractables

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to use. Plenty of functions. Great sound. Best retractable headphones ivenused

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound for music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for music and talking. Very nice connection for phone even if my phone in my home and I'm on phone with lg tone at outside of home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not $200 quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really not too happy with this after a year. When I use it for phone calls, the other party often has trouble understanding me. When I listen to music, the bass is weak at the same time as the treble can be earsplitting (big band trumpets sound awful). On the plus side, it is solidly made, the buttons are easy to push, and the retractable earbud cables retract easily and smoothly so far. For over $200, I expected much better. I would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Happy husband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works outside and needs something that can take a beating. He swears by this brand and style of headphones. Second pair in 8 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lg Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my LG head phones so much, I wear usually every day, I love audible books and the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great only headset I used for year best ones I think durable great sound a feel overall I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG Bluetooth Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and clarity with calls. love the noise reducing mic. Love that I can use Google Assistant with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for working out. I like these because I don't have to worry about them falling out of my ear while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hands free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with my hands all day so I need them free but I also need to be able to answer calls. Im glad I got it. It works great. Sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with any phones, for my overall experience i had been using LG- bluetooth since 2014.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over the bone conductor type headphones. The features to skip to next track sometimes fluke but not enough to matter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Lg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt want to spend much but im glad I did they are so comfortable and easy to use well worth the buy and.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great but don’t last

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought them I thought they were wonderful they sounded great I could hear people and people could hear me but after just two days the earphones broke on one side. I think it’s because the way they pull out you’re pulling on the cord and they just simply broke I didn’t even pull the earpiece all the way out it just stopped working on one side. Maybe if they re-thought the design and made the wire a little stronger so that it wouldn’t break is easy it would be a great set of earphones.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday in a construction setting, hot and cold and they have proven very tough. Retractable buds have yet to fail.....good product.

    I would recommend this to a friend