Customer Ratings & Reviews
- Model:
- HBS-1125
- |
- SKU:
- 6292093
Customer reviews
Rating 4.1 out of 5 stars with 1186 reviews
(1,186 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great wireless headset works well with iphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset for the price. crystal clear sound for listening and talking. easy to use very good materials will last a lifetime
I would recommend this to a friend Rated 2 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Benign Essential Tremor which effects my hands and head. Holding a phone has become difficult because the action makes my tremor worse. My husband suggested a bluetooth headset. I purchased this headset yesterday because I wear glasses and I thought it would work better than an over-the-ear bluetooth. I also liked that, unlike other brands, the earbud cords retracted and I could wear the headset on walks and while working around the house or in the garden or doing yardwork. I really didn't want to spend this much, and didn't need bells and whistles like Google Assistant but for the reasons above, I chose it. I tried to put it on this morning. It was out of the box all of 8 minutes. Reasons for that.... 1) the ear buds do not stay in my ears very easily. They have to be pushed and rotated and they aren't comfortable. That's not something one wants to be fiddling with when one gets a phone call. 2) the ear bud cords are short and because of where they are positioned in the headset, which is about the only place they could be placed in this design, when you place an ear bud in your ear, it pulls on the headset, which then turns around on your neck. Don't even think about moving your head the slightest little bit because the buds will pop out. 3) the ear bud cords are very flimsy, tiny wires which feel like they could snap easily. Do not appear durable enough to last three days. 4) the cords retract back into the headset with some difficulty. I thought one of them wouldn't go back in at all but it finally did. I had high hopes for this headset but will have to look for something simpler, more durable, and easier to manage and wear.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and sound went from the old model to the new model
I would recommend this to a friend Rated 4 out of 5 stars
Leonard’s review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the head phone but sometimes they fall off of my neck when I am working in them
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Volume
Rated 2 out of 5 stars
Bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the 910’s these are way less loud, but do last A LOT longer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good veryyyyyyyyyyy good. Love itttttttttttrrrrrrr
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. Got them for my husband and the quality of the conversations are amazing and the battery life is long!!
I would recommend this to a friend Rated 5 out of 5 stars
Sound Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it is to wear and hear. I like the way it fits.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to use the Google Assistant !! The sound is amazing !! It's my second one and they keep getting better and better !!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones like the hbs 900
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice as good as the hbs 900 headphones which i loved
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
I enjoy the thinness of the headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the thinness of the headset. I also really enjoy the retractable air buds. Sound quality is good, Bluetooth connection is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the retractable ear pieces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the retractable ear pieces, I've always purchased the LG headsets for reliability and quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Kumar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best quality product for truck drivers thank you best buy keeping these products
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product q
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them ever day ! I drive truck and absolutely love these!
I would recommend this to a friend Rated 4 out of 5 stars
OK headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked great for a while, but then they just stopped powering on. 2 months working for the high price!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Blacked out the background sound sound great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it I can hear real clear and person I'm talking to can't hear the noise in the background at all very recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my boyfriend who drives for a living! He has no issues with this. The sound is so clear!
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Rochelle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my lg bluetooth its perfect and so comfy i will highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great hands free head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This is the second time I have purchased this item. Love it! Purchased one for my mother as well.
I would recommend this to a friend - Cons mentioned:Range
Rated 1 out of 5 stars
Not a great value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit very well in the ears but do not have a good traveling distance from the phone. If I just turn my head the person I am talking to cannot hear/understand me. These are not the same quality as they were 6 years ago. They have gone downhill.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer





