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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,186 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. Got them for my husband and the quality of the conversations are amazing and the battery life is long!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use the Google Assistant !! The sound is amazing !! It's my second one and they keep getting better and better !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever sound is so amazing never had anything like these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I enjoy the thinness of the headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the thinness of the headset. I also really enjoy the retractable air buds. Sound quality is good, Bluetooth connection is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the 910’s these are way less loud, but do last A LOT longer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound went from the old model to the new model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like ut should. No issues so far. Sounds good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leonard’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the head phone but sometimes they fall off of my neck when I am working in them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the retractable ear pieces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the retractable ear pieces, I've always purchased the LG headsets for reliability and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to wear and hear. I like the way it fits.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kumar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best quality product for truck drivers thank you best buy keeping these products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good veryyyyyyyyyyy good. Love itttttttttttrrrrrrr

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones like the hbs 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice as good as the hbs 900 headphones which i loved

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blacked out the background sound sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it I can hear real clear and person I'm talking to can't hear the noise in the background at all very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend who drives for a living! He has no issues with this. The sound is so clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great hands free head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This is the second time I have purchased this item. Love it! Purchased one for my mother as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey...but I needed one because my old one finally broke. All I can say is worth it every dollar. Google Assistant is key

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product q

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them ever day ! I drive truck and absolutely love these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    These are great headphones, sound is so so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my previous LG Headset that I had for 3 years. These are discontinued, what a shame. They are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great for a while, but then they just stopped powering on. 2 months working for the high price!

    No, I would not recommend this to a friend