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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,186 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love the fact they are retractable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable even around the neck. Easy to use and the buds are retractable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. The price is great, the sound is great. Love the retraction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap feel for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lg tone.. but I hate the plastic cheap feel of the retractable headphones.. the retractable button was much better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable headset for the person on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. I just Wish it had the push button retractable ear buds like my old one did instead of the pull retractable ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset for calls. Quality is clear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG headsets before. I really enjoy them. Unfortunately, Best Buy doesn't offer a protection plan for these headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. These are definitely the best headphones I’ve ever came across!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good very

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly the cadillac of headsets. cept for not being the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one like this one before and i just love it. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great; however, the Google Assistant is horrible. Every time I want to use it, it’s never connected. They would be phenomenal if they had Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hands Free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece is a bit expensive but you get what you pay for. Good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kittyjo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair with my iPhone 11. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound. Love them. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great head set for my hubby, he loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great head set for my hubby, he loves it 5 stars i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love my LG headset. I recommend them if you want good music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Clarity is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the clarity , the way it is formed also makes wearing it with no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy set up and great battery life with a sleek easy to use controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for talking and listening to music at work. Quality build and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! I hear all calls clearly and blocks out outside noise efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and battery lasts a long time...also I like the retractable ear pods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Platinum-minor issues with this pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but I only had a short window to return it if something went wrong. Everybody I talk to says that I sound muffled. My time is up, but I have to drive about an hour and a half to the nearest store. I purchased a warranty thank goodness. It’s a great product, but I’m having a few troubles.

    I would recommend this to a friend