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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,186 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Sound is great. I love that I can answer my phone from there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best set I had in awhile. Sound is nice and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes it's worth spending a little more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time purchasing this model. The 1st set lasted about 16 months. I'll be happy with this purchase if it does the same. All other models seem to deteriorate much quicker. LG has a great policy for repair/exchange (12 months) but I don't have time to deal with it. DON'T GET THEM WET! Sweat will also ruin them. Overall, I've yet to find a better model to suit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and have very good speaker and microphone sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is amazing with wonderful sound quality. I am enjoying my music!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it's not a loud voice but still really nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has the best headphones on the market and I love the vibration when ringing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of LG products . I rests around your neck easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd time's NOT a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one, and this is the one that has failed me. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good for noice canellation and needs to be more loud

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is too expensive goodie, there isn't a significant difference between thie most exclusive and the cheaper one (except for assistant capabilities).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones I’ve bought yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve bought yet Definitely would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous one, LG is the best for this type of Headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good as long as you don’t plan on using Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Had an earlier version and worked great especially with iPhone. Could operate Siri from headset. That option is gone as LG only allows Google Assistant from headset. Wish I would have looked more closely. Said works with iPhone just not all functions of iPhone. Consider Siri not functioning a major oversight in what does not work with iPhone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear you are not satisfied with the Bluetooth headset you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head set. no problems and sounds great ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use. Worth the price. Glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and has great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bluetooth headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont typically write reviews but this headset is awesome! It connects to my laptop and phone at the same time. This was purchased as a replacement to my first LG Tone headset i had for a few years. This was a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!Good headset!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    hear clearly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound/hear clearly LG - TONE PLATINUM+ Bluetooth Headset -lg

    I would recommend this to a friend