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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,186 reviews
  • Rated 5 out of 5 stars

    Comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. I really love LG tone. Does not move on my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good blue tooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Has a battery life and it is convenient to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retractable, great sound, easy to use and good price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay, but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the headset but felt it was too expensive compared to comparable items and returned.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear your Tone’s do not perform to your satisfaction. If we can assist you in any way in the future, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Blue Tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue tooth set sits on m neck comfortably and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sleek Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is is retractable. Works great. Light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG headset are great. The only issue for me is the earplugs staying in while running or exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set to have. Sound is amazing...great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to work good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, I mean its what you would expect, doesn't blow you out of the water but gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this product. No best buy extended warranty which Im not liking but it has a one year manufacture ware and

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. The battery life of this device is lit

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this head set and the retractable ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love them. Very light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Vibrate with incoming call. Lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I really do like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like it. Hope it will last for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model love the retractable ear buds!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound? Not so much...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG Tone Platinum headset because the Bose Soundsport Free wireless set I had bought first wouldn't stay put in my (very small) left ear canal. I had hoped the LG with its much smaller ear pieces would be the answer. Unfortunately I had already been spoiled by the fantastic sound of the Bose, so the LG Tone Platinum didn't have a chance of impressing me for sound. Nothing matches the the dynamic frequency response of the Bose Soundsport Free. I know because I've tried all the wireless headphones in this price range, and Bose blows 'em all away. Being a musician I am very discriminating when it comes to dynamic range and frequency response of headphones. Perhaps if one tries the LG Tone Platinum first and stays away from the Bose Soundsport Free he/she would like the LG set. Otherwise I highly recommend the Bose Soundsport Free for the absolute best sound -- if you can get them to stay in your ears!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is very important to us. It is terrible to hear of the trouble caused to you due to your headset sounds quality not being impressive. I can understand how frustrating this situation may be for you. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and are comfortable, perfect for the outdoors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and I love the quality of the sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband claims these were the best-his seem to work the better than mine-people struggle to hear most of the time. I could have gotten the same ones or similar ones for $50 cheaper at Sprint...probably gonna have to return these, it's frustrating to repeat myself several times when I'm talking to people. They're great for listening to music and podcasts and the range has been better than the other ones I had.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh no! What you have described is far from what we expect and I would be more than happy to assist. I can understand how frustrating it would be to be having issues with the headset you recently invested in. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for great sound quality no static at all

    I would recommend this to a friend