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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,186 reviews
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily and run a small business. Sound good and help keep my hands free.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi AudioGuy, glad to hear you love the portability these have to offer! #LifesGood when these can enhance your productivity simply with its hands free design! Should you ever need support, don't hesitate to reach out to us via social media. Help is only a few clicks away! ^Chris LG

  • Rated 5 out of 5 stars

    Headset gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband, He loved it, A+ to Best Buy for a super fast shipping!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! This headset is much larger than our previous lg tone which fits around the neck much better. Sound quality is really good and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome to my knees and my wants, would recommend this item to anybody else who would like to have a wireless headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It help me with talking to clients I have use for 5years

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have allways enjoyed this brand its gone down hill past years sad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. Setup was really easy and since I have owned other LG headphones getting to know the new set was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife and she loves it, she always has ot around her neck......sometimes i think she is talkong to me but is on the phone lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are really nice, but because I don’t have the newest phone I can’t make calls by one touch. I plan on returning them when the COVID-19 is cleared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects to 2 phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. I can connect both my personal and business phones. It vibrates when the phone rings so even if I don't hear it I won't miss a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Used it working out or just hangout. I recommend this i can use it for all type of brand phones doesn't have to be LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the simplicity and function. Retractable earpieces are a must for an active lifestyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work better on the note 10 plus than the new Samsung buds..i should know I bought both of them and the volume beats the Samsung buds..what ashame...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick service and Delivery was quick work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't find them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them but now they are not available in store had to get beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to replace the last pair I had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t always want to put both ear plugs in do this design works better for me than individual ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Is the best product for the money. And love the retractable ear piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works well best headphones great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the third LG tone I owned and the worst, I thought paying more for the platinum version will be better, but no, I have to disconnect for every call because the other person can not understand me, so no good for phone calls. Nice sound to listen to music, but after three months one of the earpieces broke. Not recommended, LG tones use to be the best headsets, I guess not anymore.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for reaching out. I hate to hear your Tone’s have had to be replaced three times. This is definitely not what we expect from our products. If we can assist you in any way in the future, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So crystal clear and comfortable on my neck. The only thing I wish it had was voice calling

    I would recommend this to a friend