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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,186 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't sound better than the cheaper models, for the price is not good for me,so I returned

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback. If you need any assistance, don't hesitate to reach out to us via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-793-8896. ^KH LG

  • Rated 1 out of 5 stars

    Defective don't buy Model HBS-1125 -many reported

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put a negative I would. I have previously bought two headset same brand same style, but these new ones were modified and I consider them defective. They disagree. Only have 2.5 months the plastic cracked at the seam where it also snaps in. This cause it to buckle even further with NORMAL usage. Eventually a fell off... I sent them in for repair. I did not have an extended warranty since previously with other two I bought over a 10 yr period I didn't have an issue with... just normal wear and tear wore them out. I was told they do not consider physical damage under warranty. I used to be a loyal customer, now I will never again buy an LGE product. I would choose a different brand. The whole experience was not only upsetting but costly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Be sure to provide your contact information, IMEI number or model/serial numbers and date of purchase. Our Mobile Communications Support will be better able to assist you. We will do everything in our power to help and apologize for any inconvenience experienced. ^Daphane LG

  • Rated 5 out of 5 stars

    Great headset option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I has hope. Easier to talk on the phone while doing other tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day and thay work great, will always buy LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They are great quality. I enjoy talking and listening to my music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset until the left side got stuck winding back up. Not the left side doesn’t work. Not even a year old. Hoping they will replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundproofing for my job I work in a laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lg headset lost sound on the left side so I had to replace it I love lg brand so I had to get another set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes being hands-free an absolute breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can change from one song to the next without having to do it on the phone when I’m leasing to music with my LG -Tone Platinum

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best for Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Android and lived my blue tooth but as I upgraded to Apple well I wasn’t happy so I went to AirPods like I said it’s a great product for Android..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies and electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love my products that I have ordered from bestbuy I would recommend my friends to shop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It decided not to work with my iPhone after not even a year with it. Such a shame

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best l o go kvkvkvkvm mvmjxucj m mvjj I’mvjcj k m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lightweight and the background noise is almost nothing. Would like to have a different color but they only come in black.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought like 10 of these. All work good for 6 months then start to fade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my broken LG Flex Works great. Paired up to my phone easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were just ok sound wasn’t what I was expecting a little low actually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. Work great, easy to use and convenient.

    I would recommend this to a friend