Customer Ratings & Reviews
- Model:
- HBS-1125
- SKU:
- 6292093
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
No warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they are made but LG really need to have a warranty on them for 199.00 you pay for them
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for providing a review on this matter to help with better accommodating you. I understand the frustration about not having a warranty, if you need support on this matter reach us via Twitter at @LGUSSupport or Facebook:https://www.facebook.com/LGUSSupport. Thanks ^ CS
Great sounds poor workmanship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but after a couple week it broke in the middle. Don't know why.
I would recommend this to a friendGreat Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my mother and she absolutely loved them
I would recommend this to a friendHeadset!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks! Very pleased! Works well! Love the easy to use portable headset!
I would recommend this to a friendGreat headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear them every day for work. Always there without having to put them in my ears all day
I would recommend this to a friendHeadphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my mom my has been looking for, she likes the retractable feature!
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not the best but it gets the job done. I don’t think it’s worth the money.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback! If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Second pair i have bought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair i have bought its amazing. Will def buy another for back up
I would recommend this to a friendWork item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses it for work since he's a truck driver.
I would recommend this to a friendGreat and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have no problem now , because this LG Tone is well and im very okay with it
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is a true game changer to be hands free.
I would recommend this to a friendEasy to use - love the retracting ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is easy to use. Comfortably sits on neck and ear phones retract when not in use.
I would recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love getting geek squad protection with all my electronics from best buy
I would recommend this to a friendLG Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has always had good quality for the bluetooth headsets
I would recommend this to a friendPiece of crap!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset in February of 2022. It is now July (early July) and they are literally falling apart. First a small plastic chunk fell off about 2 months ago - no big deal - right? I mean, they still worked. Then another small piece just kind of buckled - but still attached. Again, still working - so alls good. Then another small piece, and another. At this time it’s looking a little like skeletal remains of an LG headset - BUT, still working. THEN - today, the plastic around the earphone split into, fell off and - Guess what? Not working. Therefore - I categorize this in the “piece of crap” category.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Poor Quality, Stay Away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10+ year old LG HBS730 finally bit the dust. Such an awesome pair of headphones. Since I had such a great experience with those I decided to buy the new and improved LG HBS1125. What a joke!!! I have had these headphones for just over 6 months now and they don’t want to charge. You have to twist the cord in all sorts of directions to get the charging indicator light to come on. Thought it was the charging cable, but no it doesn’t matter some cords work by twisting into a pretzel some don’t. Sound (music)quality is poor, sound (phone) quality is so so, noise cancellation for people to hear you doesn’t always work well. Ear buds are on an auto retract reel. Some times you have to pull it back out a couple times to get the bud to go back into place. The wire is so small that it stays twisted up when pulled out causing a tugging feeling when moving your head. I DO NOT RECOMMEND.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset, been using for years, havent found better.
I would recommend this to a friendStephie’s headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my Bluetooth headphones. The cost was affordable.
I would recommend this to a friendShort duration
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I gave these 3 stars is because they always break after 1 year.
No, I would not recommend this to a friendExpensive but the best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey but great performance…… worth the price
I would recommend this to a friend