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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,186 reviews
  • Rated 5 out of 5 stars

    Best utility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using LG products... this one is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and a great value rolled into one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all LG products and Best Buy has the BEST SERVICE!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok to use for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not to great the puse button don’t work Good just So u can be hand free to drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset too bad it did not work with my nokia7.2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset - lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like. Good noise reduction. Off button in an odd place though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google assistant and being hands free is a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be carefull using this bluetooth. Look nice, but it did not last long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve bought. Had all the Accessories I need and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these retract back so u dont have them dangling around

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I will not buy again I read the reviews but I decide to try it myself because I always love the LG will not buy again quality cheap phone keeps disconnecting and cannot walk far away from my phone

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Clear hearing and easy to keep up with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this headset!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 4 different models over the years and they all have been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets job done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it functions but could be less static and improvements with sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes the best headsets hands down. I'd recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good while they lasted 3 months in started having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the last version and upgraded to this. Very happy with the set.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You Sound Muffled!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset after my other LG headset stop working after many years of use but I returned them. I have a hard time hearing people on theses headsets and they sound muffled. You get a factory warranty on them but Geek Squad will not warranty them. For the price of them it should have better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with iPhone 11 pro max. Highly recommend!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lg - tone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can hear the back noice for the price is no good

    No, I would not recommend this to a friend