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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,186 reviews
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for anyone who needs a hand free device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and dependable great product Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife my made this purchase as a Christmas present. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lg these are not as good as the hbs900 but they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear them n forget about it...never have to hold your phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required foe everyone , easy to wear over the neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product loads: will love for it to stay same forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of LGs. Everything they promised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product to use at the gym no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not have a camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear plug was not long enough which caused it to drop out of my ear. At times it would be hard for me hear others as well as they would complain about hearing me. Stating it sounded as though I was in a tunnel and cracking sound. I waited to long to exchange it for something else.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg headphone has been best and it’s gonna be always try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the right one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and as described! Will purchase again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasted money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is mediocre; howe, the noise canceling is horrible. I bought this as a gift for a friend. Everyone he talks to while using this device can heard all noises in the background.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great . . At first. I bought these and in less than a year, the Google assistant stopped working and the right earbud was so low it was hard to hear anything. Not to mention the speaker begins to go bad so using this headset for the phone is extremely frustrating. I liked the older model had similar faults. I have LG the benefit of the doubt and bought these again, and it hasn't been a whole year yet and already all the same problems have come up. DO NOT BUY THESE. They are a waste of money. Not worth the price. I tried many, many times and ways to fix them but i have been unsuccessful. I'm very disappointed in the lack of quality.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great working headset! No noise in the background

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’ve had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like u are talking thru a tunnel. Not a very good quality for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as well as expected. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product but for the price it could be much bett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t last like others lg I had. To Expensive for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am really enjoying it and also told my friends about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to use this day and time, my wife loves it

    I would recommend this to a friend