Customer Ratings & Reviews
- Model:
- HBS-1125
- SKU:
- 6292093
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.
This summary was generated by AI based on customer reviews.
Comfortable, User Friendly, And Crystal Clear soun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deffinetly a good buy. Get What you pay for!!!!!!!
I would recommend this to a friendNot good buy for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife and she loved it, but it was broke in 7 months. The earbud came broke off and exposed wires when she took it out of her ear. Tried to glue it back and neither earbud works now. It must have shorted out the wires.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager in the store highly recommended and I see why!
I would recommend this to a friendbuyer beware built to break
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor durability kills an otherwise decent product. One small section on one side cracked and fell off within the first year. now right at the one year mark about 3/4 of the covering on the opposite side has cracked and come loose. I plan to tape it back together and squeeze as much life out of these as possible. I'll then never buy another LG product. Given how many others have reported similar issues I assume they make them designed to fall apart in a year or so to force you into purchasing a replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Has ergonomic benefits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hand free, I don’t miss a call, reception is great!
I would recommend this to a friendNot great clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose connection and have poor talk quality Not compatible with LG app
No, I would not recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work great so far I would recommend them to anyone
I would recommend this to a friendBuyer beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this 9/23/2020 and it is currently 11/27/2020 and it's already giving me issues! No one can understand what im saying half the time and it rarely tells me when i have an incomming call (it's supposed to vibrate when a call is coming in). Not worth the money at all!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes a great fridge but there headphones are amazing
I would recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice head set google assistant stopped working would be better if this would work
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are unable to use Google Assistant with your headset. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, the buttons take a while to get used to.
I would recommend this to a friendNo confidence in LG products anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second type of LG Bluetooth neckband I’ve bought. First I bought the LG tone pro. The right earpiece quit working after 3 weeks of usage. Those were cheap so I spent more money on this set. I liked the LG at first because it doesn’t dangle down on my chest like other brands. The retractable feature was what I liked. I’m hvac service tech and don’t need thugs getting snagged in crawl spaces. When I got these they worked great. Sound was fine and the google assistant is a plus. Now after only a few weeks it won’t charge. I hook the charging cable up and it light up for a second then loses connection. I’ve tried several charging cables thinking this was the initial issue, but no luck. I would be more understanding if they lasted for 8-10 months then broke, but only 3 weeks? Don’t waste your time any LG headset. They will let you down.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your headset. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if I like the Google assistance on it It takes forever to place a call
I would recommend this to a friendVery efficient!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and effective for hands free navigation!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feature. It make making calls very easy
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is no good is only four hours playing music
No, I would not recommend this to a friendHas great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the things, with the warranty this is my 3rd 1
I would recommend this to a friendGreat Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey but worth it easy to pair with IPhone.
I would recommend this to a friendOk headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were okay for the first few months and then the sound started to fade
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your sound is fading. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
It’s a ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use ..
I would recommend this to a friend