Customer Ratings & Reviews
- Model:
- HBS-1125
- SKU:
- 6292093
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.
This summary was generated by AI based on customer reviews.
less than 90 days lg won't repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got the headset end of july for work i set at a desk all day the earpiece broke when trying to pull it out. (outer housing) called lg as this was not damaged by me but the retractor pulling the earpiece back in they won't even cover a headset that broke in less than 90 days really i am an adult user only using them at my desk at work not any damage or hard use i would not recommend this product to any one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not Worth the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using LG headsets for YEARS! They have been great for the most part. But this one is horrible! I'm constantly being disconnected from my phone and I always have to turn the Bluetooth off and on to connect. ALWAYS. Then the battery life SUX. The charge doesn't even last a whole day!! (I've only had it for 3 months!) LG COMPLETELY dropped the ball with this expensive piece of crap!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is definitely not what we expect from our products! So that we can make this right, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
complete garbage, defect design.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These broke within 2 months, the plastic split and then came off, they would not cover under warranty and depend on Best Buy's "exta" warranty to fix anything. I had previously bought 2 others before this and they were a slightly different model. These are garbage and they have customer service filling the reviews. Literally fell apart... I will never buy another LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Very Dissapointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these, the model just before the platinum, I love it, until it broke so I found this one and grabbed it. I thought it would be jsut as good as the other one if not better because dit was upgraded, I was so wrong, half the time not one can hear me and it keeps breaking up. I spend a lot of money on this head set and need a new one that works. it is really nice and all but if no one can hear you them what the point.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
manufacture defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on February and is not working properly. people cant hear me but I can hear them. I send it to the manufacture and they could not fix it. I would not recommend it. save your money and time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 50 % of peps would recommend. Won't put it on sale. Sad...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Mike, it’s terrible to know you're experiencing these difficulties with your headset. The goal is to help meet your satisfaction, if you would like additional support reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS