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Customer Ratings & Reviews

Your price for this item is $296.49
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The comparable value price is $1,079.99

Customer reviews

Rating 4.8 out of 5 stars with 926 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the TrueSteam 7.4 Cu. Ft. dryer's quiet operation, excellent drying performance, and effective steam feature as significant advantages. Many appreciate its ease of use and ample capacity. While some find the price high, the majority of feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-926 of 926 reviews
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Very good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient, this unit comes with a wide variety of modes, and automatically senses how dry your clothes are. The steam feature is very nice, and the running shoe rack is an added bonus. When the load is really small, make sure to use the small load mode, as otherwise it will turn off before the items are completely dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this steam dryer. It leaves clothes less wrinkled and they always come out dry.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer and matching washer about a month ago.... Love them both! Love all the features on this dryer, the steam, the looks, everything! Seems to have saved a few bucks on my electric bill even though my previous dryer was only 7 years old.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after 13 days and only 3 loads - POOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most frustrating part is the lack of customer service. Talked to 3 people at BB before being transferred to LG at 44 minutes. That rep didn't stay on the line and I had to call back only to be told they didn't have an authorized service rep in our area so they would call back in 3 days to schedule a time. To be honest, I could not believe the LG rep. I told them the dryer would not turn on and we had checked the breaker as well as checking there was power to the power cord. He then asked to have us reset the breaker. My husband did and it still didn't work. He then said, "Would you please unplug it and plug another small appliance in there and see if it works." Honest, I'm not kidding. I asked him if he was kidding as it it 240 service and there are no "small appliances" that could be plugged into it. Then he said he schedule a repair - which he ended up telling me he could;t do. NOT impressed at all so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - WILL NOT LAST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this dryer at all. Dryer is only 3 years old and needs a new control panel. Cost for repair is OVER $400!! Do not buy. Quality is NOT worth it. If I didn't have to have them stacked, I would have cut my losses bought a different brand dryer. LG was not helpful at all in resolving the issue. Any local repair companies they gave do not service my area. Do not buy LG if you want a lasting product and reasonable customer service.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see your dryer is needing a new control panel. While we constantly strive for better ways of keeping maintenance to a minimum, occasional failures can occur. We would love to look into repair options for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    What a great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Hope to have for a very long time. What a difference from a top loader to a front loader. Highly recommend!

    I would recommend this to a friend