Customer Ratings & Reviews
- Model:
- 27GP83B-B.AUS
- SKU:
- 6451081
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the UltraGear 27” monitor's picture quality, refresh rate, and HDR capabilities, frequently praising the vibrant colors and immersive viewing experience. Many appreciate the monitor's value for its price. However, some customers noted that the stand is bulky and that the monitor lacks built-in speakers; a small number also reported issues with dead pixels and IPS glow.
This summary was generated by AI based on customer reviews.
Don't buy it. Menu button will stop working.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's working it's great. After about 2 hours of being on, the menu button stops working. I can't get to the OSD (on-screen display) I can't change settings or turn it off. I took it back and exchanged it, had to pay for the insurance a 2nd time, and now the same monitor is doing the same thing again. Don't buy it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
started flickering randomly after only 5 months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen when it is working. But started flickering after only a 4 or 5 months, and getting worse. I hope I can get it replaced by LG. Let then a year, and constant problems. Bummer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with setting up repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Luck if the draw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get a good panel you're lucky. I bought the 32 inch version of this monitor. Got home and set it up to find a single dead pixel right in the center of the screen. Returned and downsized to the 27inch version. Panel was fine for about a month. Now it has 3 dead pixels across the screen. I guess it's luck of the draw with any monitor but I've had nothing but disappointment from any LG product I've ever owned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
NO AUDIO BUILT IN!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. But no where on the box does it state no audio included with this product. Sadly not even the people who work at Best Buy knew that it didn't have audio. Waste of time and money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. This is surprising to hear because the specifications for monitor 27GP83B-B show that there are no built in speakers. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Terrible Backlight Bleed Makes It Unusable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s unconscionable what manufacturers are allowed to get away with. Two units, and both had backlight bleed so bad it was visible in Windows. Dont waste your money all the nifty gamer features and claims of color accuracy are for naught when the manufacturer can’t even light the monitor properly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We value the feedback you have given us regarding your LG Monitor (27GP83B-B) model. We understand that backlight bleed can significantly impact the viewing experience, and we regret any inconvenience caused by this issue. We strive to provide high-quality products, and unfortunately, the units you received did not meet your expectations. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-light-leakage-CT10000018-20153186527181. If you require further assistance. please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Poor quality panels, light bleed and stuck pixels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bleed. That is all. To elaborate more, the 32 inch version of this nano ips monitor suffers from the same issue. The corners of both models have terrible light bleed and lots of issues with stuck pixels. At $499 for the 32 inch and $399 sale price for the 27 inch, it’s totally unacceptable to have this much light bleed. As usual LG puts out cheap junk at premium prices and then Bestbuy has no issue reselling it as open box instead of properly returning it to LG for being defective with poor quality control. I’m honestly about to start buying elsewhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Backlight bleed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks horrendous. Blacklight bleed is insane have already bought 3 and all 3 have been the same.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG Monitor! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Yellow Tint
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellow tint, and no its not on night moder. no matter what settings i use, the monitor has a yellow tint. Returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these and the screen was not powering off when I hit the button. I was having to unplug the monitor for the screen to turn off. I returned it and decided to give LG another chance. The second model I received literally has been turning off randomly than back on during gameplay on warzone and destiny. Never seen that before. Happens every couple minutes. I am returning this one and waiting for my Alienware to come in. If your a Pc competitive gamer stay away from this monitor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
AVOID
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 30 days and the screen periodically blacks out and then randomly will turn back on by itself. Ridiculous. Now I have to go through manufacture warranty. Best Buy needs to do at least a 30 day return policy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Monitor (27GP83B-B) model.
We understand the importance of having a reliable product, especially within the first 30 days of purchase, and we regret any inconvenience caused by our current return policy. Please know we strive to provide reliable, durable, high-quality quality products. We will certainly consider your suggestion as we continually strive to improve our customer experience.
Regarding your issue, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. They will be able to provide the necessary support to resolve your problem.
If you need any further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
It’s alright.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor blacked out a few times in the few months that I’ve had it. Colors are great, if something is dark in a game that thing is pitch black.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Good video bad hardware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is excellent but this is the second monitor I purchased and after thirty or so min of game play when I go to use the function button it does not work. In order to use and or shut off monitor I have to unplug it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Bad gaming monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Masimo monitor the screen looks very yellow it is very slow for fast games like call of duty
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to improve this issue. ^Jennifer
Scammed me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the monitor and they didnt give me all the parts to it thanks bro got this 400 dollar monitor for it to sit in my room all day
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Monitor (27GP83B-B) model. We understand your concern about receiving a product without all the necessary parts. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. To resolve this, we recommend checking the packaging thoroughly for any missing items and contacting Best Buy customer service at 888-237-8289. They should be able to assist you with obtaining the missing parts.
If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport. We’re here to help ensure you can fully enjoy your new monitor.
We appreciate your understanding. ^Juvy
Horrible bleed snd dark levels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with horrible light bleed, not worth the money, good colors and everything but the light bleed makes every dark scene look horrendous.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andrea. Thank you for sharing your thoughts on the 27GP83B-B monitor. We understand how disappointing it can be to experience issues like light bleed, especially when you appreciate the color quality. We aim to offer top-notch products and ensure a smooth and seamless viewing experience. To address the light bleed, we recommend checking your display settings and ensuring it’s properly calibrated for your viewing environment. For help, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858. If the issue persists, please send us a private message on social media @LGUSSupport. Our team can help troubleshoot and discuss possible solutions to enhance your viewing experience.
We appreciate your feedback and are here to assist you in any way we can. ^Juvy
Regret purchasing with Best Buy and item quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came with small pixels already damaged. Bought as a gift for someone ahead of Christmas and since it was after their 14 day return period I can’t return. Still brand new. DO NOT BUY.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG UltraGear QHD Monitor. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Monitor for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is crap. Utter trash. Literally problems with every aspect. Idk if I got a faulty monitor but everything about it was horrible. Returned it and got a Samsung 4k instead. Which is good but not amazing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is good has great viewing But the 850b is better and can be o/c to 180
I would recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Overscan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor has overscan issues. I have to change resolution to lower setting to keep it off the sides. 2560*1440 pushes, can’t even return it. Purchased a different monitor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We apologize for any inconvenience you have encountered with the overscan issues. We understand how frustrating it can be to have to change the resolution to a lower setting to keep the content within the screen boundaries. Our team is constantly working to improve our products, and we appreciate your feedback. If you have any further questions or concerns, please feel free to reach out to us privately on Facebook or Twitter via @LGUSSupport. We're here to help you and appreciate your understanding. ^Sam
Not good for a PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible for PS5. For the amount of money you can buy any monitor and it looks the same.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette