Customer Ratings & Reviews
- Model:
- 27GP83B-B.AUS
- SKU:
- 6451081
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the UltraGear 27” monitor's picture quality, refresh rate, and HDR capabilities, frequently praising the vibrant colors and immersive viewing experience. Many appreciate the monitor's value for its price. However, some customers noted that the stand is bulky and that the monitor lacks built-in speakers; a small number also reported issues with dead pixels and IPS glow.
This summary was generated by AI based on customer reviews.
Horrible longevity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a month and the screen stopped working. It’s not my pc because I plugged in my old monitor and it worked just fine. When it worked it was great, but 1 month use before it breaks is unacceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Jovelyn
Best Buy has a horrible return policy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 weeks of use the screen went blank. I have to return to the manufacturer since Best Buy will only exchange within two weeks. What an awful awful return window!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have experienced with the return policy for your LG Monitor (27GP83B-B) model at Best Buy. We understand that the two-week return window provided by Best Buy may not have been sufficient for your situation. Our return policy ensures that customers have a reasonable amount of time to return or exchange their purchases. Still, we understand that there may be circumstances where additional flexibility is needed. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
TRASH LIGHT BLEED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORTH A PENNY WITH POOR MANUFACTURING PRACTICES CAUSES HORRIF LIGHT BLEEDING!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you reaching out to us. We're sorry to hear about the issues you've experienced with the LG 27GP83B-B monitor. Light bleeding can be a frustrating problem, and we understand your disappointment. LG strives to provide high-quality products, and we want to assist you in resolving this issue.
To address the light bleeding problem and explore potential solutions, please contact our customer support team directly. You can reach out to us through a private message on Facebook or Twitter at @LGUSSupport, or you can call our customer service line at (800) 243-0000. Our team will work with you to determine the cause of the issue and provide guidance on how to address it.
We apologize for any inconvenience you've encountered and appreciate your feedback. Your satisfaction is important to us, and we're committed to assisting you with your LG monitor. Thank you for bringing this issue to our attention. ^Jolly
Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store had me buy something that I did not need even after providing all the specifics of my pc that I had. More disappointed in store than the product because I did not get to use it as I had to return it.
I would recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
I cant Recommend this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good Monitor quality, then I just return it losing details while playing and moved on the Maps Playing any FPS Monitor was just disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Bent Screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a bent monitor screen, very disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate your feedback on the LG Monitor (27GP83B-B) model. We regret for the disappointment you experienced with the bent screen upon receiving it. We understand how frustrating this must have been for you. We strive to provide high-quality products, and it is unfortunate that your monitor arrived in this condition. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bad Quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this montior and a pixel went out within a few months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
THIS WAS A DISAPOINTMENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEWHITE WAS VERY DIM AND YELLOWISH. NOT VERY BRIGHT AT ALL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to improve this issue. ^Jennifer
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not fast at all and doesn’t have sound unless using headphones - but it’s past the return deadline and I’m stuck with it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
subpar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can neither power off nor adjust the picture on this monitor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
worth at 350
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful display, great colors, awsome refresh rates
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Color
Bright an brillant colors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with this Monitor colors pop an its bright all my games are played on steam there all smooth as silk with the 165hz panel easy install you can also adjust color brightness contrass to your likeness
I would recommend this to a friend Great buy for Next Gen Console and PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was a huge upgrade over my Predator XB271 1080p 144hz. Bought this monitor for a dual purpose setup and it does everything i need. I would highly recommend it. Xbox Series X - it can run up to 4K but at 60hz via HDMI 2.0. I am currently running it at 1440p @ 120hz since its the sweet spot. Adaptive sync is on Extended and allows Variable Refresh Rate. HDR is on but leaves much more to be desired. Just set your Series X or S to Auto-Detect and it should enable all features. No need for Manual Override. PC w/ RTX 2070 - connected with the supplied DisplayPort 1.4 cable, it achieves 2560x1440 QHD @ 165hz max. This monitor is NOT overclockable. With my RTX2070/i7 8700, I was able to average 150fps on Medium Settings for Apex Legends. The game ran extremely smooth with no tearing with Nvidia G-Sync turned on. For those with Radeon GPUs, this monitor does support FreeSync Premium as well.
I would recommend this to a friend- Pros mentioned:ColorCons mentioned:Stand
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 1440p monitor. To my untrained eye, colors are vibrant and response time is fast. Stand is a little large so prepare for that. Bought it used!
I would recommend this to a friend - Pros mentioned:Color
pleased with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor as an alternative to and Apply Display whole paycheck, and I'm pleased with it. The settings allowed me to dial it in to not bother my eyes as much as previous displays have. Colors appear mostly true when using AdobeCC apps and the sharpness is good. Blacks are certainly not the darkest but the difference is usually not distracting. The degree of vertical movement and tilt has been nice. Sometimes I have to connect a laptop and it stands high enough to clear the top edge of the laptop's screen.
I would recommend this to a friend Best entry level
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor. Very sturdy and displays well on my desk
I would recommend this to a friend- Pros mentioned:Price
We say YES!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dang good for the price. Bought two. Heavy gamers in my house. They said it was just a 'little tiny bit' less 'blackness' (whatever that means..i likened it to the fact that I prefer plasma tvs because of depth perception in color black) than the ones they currently have, but those were over $1K each. Remember you need a good CPU to run it. We're doing triple monitors over here so the 1K still takes center stage (because of the color depth) but again, this rocks, and still has great depth regardless.
I would recommend this to a friend Definitely worth it for Xbox Series X/S and PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For several months now, since the launch of the new console I was debating on whether I should get this or if I should wait it out for the GP950, which has HDMI 2.1 for 4K and up to 120fps. In the end, I made the decision to get this for half the cost of the GP950. I have the Xbox Series X, so I am more than satisfied with having native 1440p at 120fps as an option. The colors are great and most importantly, if you're a competitive gamer, you're better off with FPS rather than visual 4K. For me to spend $899 for just 4K, it wasn't worth it. And especially since there aren't a lot of titles yet that natively have 4K at 120fps locked. If you are a PS5 owner, I would not recommend this as you do not have 1440p resolution as an option. Unless you're fine with 1080p or have an upscaled version. I highly recommend this monitor for the price and quality for PC and Xbox Series X/S gamers.
I would recommend this to a friendGreat colors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome entry level monitor for every day use fpr the money
I would recommend this to a friendUltra Gear monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to decide on what monitor to get and I landed on this one. Very good quality and easy to use.
I would recommend this to a friend