Customer Ratings & Reviews
- Model:
- 27GP83B-B.AUS
- SKU:
- 6451081
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the UltraGear 27” monitor's picture quality, refresh rate, and HDR capabilities, frequently praising the vibrant colors and immersive viewing experience. Many appreciate the monitor's value for its price. However, some customers noted that the stand is bulky and that the monitor lacks built-in speakers; a small number also reported issues with dead pixels and IPS glow.
This summary was generated by AI based on customer reviews.
The price never used to be this high. Same product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive watched this samd exact item go on sale a few times now each time best buy just raises the price a couple months in adnvance, then has a sale making it still couple more than original price. Wow besbuy, pathetic I'm done buying form bestbuy a will be telling all my viewers an people on the forums to never buy from this store. You’ve Become just like the rest of them good job. Obsolete! Too everyone do not use bestbuy anymore, prices are fake a raised for sales so when they have the sale they dont actually lose any money on sale they still make money off you. This has to stop!!! Price hike for no reason. Garbage
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for communicating with us regarding LG Monitor (27GP83B-B) model. We understand your concern about the pricing and sales practices at Best Buy. We strive to provide durable, reliable, high-quality products and ensure our customers receive the best value for their money. While we can’t directly address pricing issues at Best Buy, we recommend keeping an eye on multiple retailers for the best deals and considering price comparison tools to ensure you’re getting the best value.
If you have any questions or need assistance with your LG unit, please reach out to us on social media @LGUSSupport. We're here to help with any LG-related concerns or product support you might need.
We appreciate your feedback and are here to support you. ^Juvy
Best deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is amazing!!! Hooked up with a 3070ti and I am loving this!
I would recommend this to a friendScreen flickering
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great monitor but after connecting my ps5 to it the screen would flicker. When I had my ps5 connect to the tv is wasn’t haven’t this problem so it has to be the monitor
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for ps5 and pc, it’s works 120 with hdmi
I would recommend this to a friendGood with one small issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great but the power cable it came with didn't work properly
I would recommend this to a friendBlack lines popping up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for the first week or so, and then there are stutters of black lines that come up every 2 minutes or so and I have no idea on what to do. I cannot return it. Everything else is good, but it just does not seem like it is the most reliable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
4 year return policy for this one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this monitor for 4 years and it worked great. But for some reason it started to flicker the 4th year. Good thing I had the return policy still.
No, I would not recommend this to a friendnot great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this monitor however it has some quality issues. I am not a huge fan of the LG brand or their customer service. It just has a lot of kinks.
No, I would not recommend this to a friendAlready opened but repackaged and sold as new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought from Black Friday. Monitor was a little weirdly packaged. Seemed like someone had already opened the monitor then returned it. Luckily, nothing was wrong with the monitor, but still odd that this would be sold like new
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We apologize for any inconvenience you experienced with the packaging of your monitor. Your feedback is important to us, and we are sorry to hear that the packaging seemed unusual. We take quality control and the condition of our products very seriously, and we regret that your monitor did not meet your expectations upon arrival. We are glad to hear that there were no issues with the monitor itself, but we understand your concerns about receiving a product that appeared to have been opened before. We will take this into consideration and work to prevent similar issues in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Next
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i bought a open box version of this and its like they didnt even look over it at all. The screen was burned in all over the monitor. Returned. Id reccomend it if i didnt get sold a defetive product
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are deeply sorry to hear about the disappointment and inconvenience you experienced with the open box purchase of the LG Monitor (27GP83B-B) model. It's truly disheartening to learn that the product you received was not up to the expected standards, and we sincerely apologize for the oversight that led to this issue. Your feedback is important to us, and we are committed to ensuring that our open box items are thoroughly inspected to meet the highest standards of quality. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to help and ensure your satisfaction with our products. ^Juvy
Unresponsive controls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to pair with my Xbox Series X. It looks great. The only issue I have is the monitor controls stop working and I have to unplug it and plug it back in to shut it off. I’ve tried messing settings and just can’t get it to not do this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Ridiculous staff is clueless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on 12/18 for store pickup, after going to pick up and it is now 12/26 and i still do not it. They have not even shipped, not one person can help me or knows what’s going it’s pathetic and I hope they improve their practices for the sake of the future of this company.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We apologize for the frustration and inconvenience you have experienced with the delayed shipment of your LG product. It is disappointing to hear that you have not received the assistance or information you need regarding your order. Your feedback is important to us, and we will address this issue internally to ensure improvements are made to prevent similar situations in the future. We appreciate your patience and understanding during this time and apologize for any inconvenience this delay has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
i'm disappointed in you best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.about a month ago the price of this item was 350 then you raise the price to 440 then you dropped it 100 for back friday so you're paying a normal price on a normal day for this item you're not saving come on best buy you can do better than this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This feedback will be shared with our product team. We apologize for any inconvenience.^Venette