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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the UP970's excellent picture quality, especially its 4K capabilities and Dolby Vision support, making for stunning visuals with 4K movies. Many found it easy to use and praised the upscaling features. While some users noted limitations in app selection and streaming services, the overall positive feedback highlights the player's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 794 reviews
  • Rated 4 out of 5 stars

    best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have owned a sony blu ray for a couple of years and it wont play newer dvds so we upgraded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K DVD Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was a giveaway with an LG TV. I only used it once, it worked, can't say much else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome BluRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as it was intended to do and more. No issues or complaints. Simple and easy to use- lots of great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this player, no complaints and nothing exceptional to talk about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blu-ray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and good minimalist remote. The user interface is much more intuitive compared to the other similar one. Great product. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It good product, sometimes the pictures are dull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, still looking forward to forward to learning more about this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture. LOUD disc drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-ray player does display a great picture on a 4k TV. And it does support Dolby Atmos but still doesn't have Dolby Vision yet. But that is out weighed by the extremely loud disc drive. On my unit I could hear the drive whirring away even during action scenes. During quieter scenes the loud disc drive was very annoying. I had the unit setup for less than a half hour. That's all I needed to determine that this unit was going back for refund. My advice. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the noise, to let our R&D team know your dissatisfaction with our blu-ray player. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 5 out of 5 stars

    Works well with lg oled tv and lg sj7 sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with lg oled tv and lg sj7 sound system. Relatively simple setup, although operator's manuals are the poorest I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool 4K blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blue ray player in Nov 2017 and liked it so much I went back and got one more in Jan and another in February one for each TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Sony 4K with this LG model because the Sony wouldn't play all of our 4K DVD's. this unit has not failed to play any of them.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    Problem out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have software issues. 3d enabled and grayed out. Cannot connect the audio only hdmi port and get sound. Changes settings on its own. So not good as my first 4k player. It is very fast in getting netflix. processing 4k to my tv is way good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dvd player I ever had. No matter what format of movie you have it will play it. And a great complement for regular tv's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast loading good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when pared with LG pled tv, connected with no issues works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K Blue ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are stunning . All the features of the player is a bonus .

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Great picture and sound, except....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .....For loud humming noise with some discs. Read reviews and was aware of this issue .... took a chance hoping to get lucky but it turns out my unit is defective. On a positive side Works great for streaming, no issues with noise ;-)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're still experiencing issues with humming, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP LG

  • Rated 4 out of 5 stars

    Asequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the need. We haven’t used it much since we do mostly streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic 4K UHD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a basic player to get you started. you get your bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Not ready for primetime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player is OK for non-Sony 4K video. The noise from all the Sony movies I tried was pretty bad. Both units I tried produced the same poor results. Gave up and got the Sony 4K player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean crisp picture quality!!!! awesome audio even without sound bar. better with though. pairs well with lg 75" smart tv with hdr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a B6 OLED so I'm psyched to have this integrated. Quality of the 4K BluRays are fantastic. For the $$$ and my needs this works.

    I would recommend this to a friend