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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the UP970's excellent picture quality, especially its 4K capabilities and Dolby Vision support, making for stunning visuals with 4K movies. Many found it easy to use and praised the upscaling features. While some users noted limitations in app selection and streaming services, the overall positive feedback highlights the player's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 794 reviews
  • Rated 5 out of 5 stars

    Perfect 4K DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has surpassed my expectations. Love this brand!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was told by the LG rep at best buy that it would play my PAL dvd's from England that I have but it does not so I returned the unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use, Picture quality
    Cons mentioned:
    Noise
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smart and Sleek

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray/DVD player has a sleek design and is extremely easy to set up. It connected easily to my network. I like simply connecting with an HDMI cable (although having one included would have been nice). The remote control is easy to understand and navigate with, although getting to some of the places in the menu seem to take a little time. The best thing for me is having a DVD/Blu-Ray and Streaming Services (Netflix and YouTube) available on one device. The picture quality is amazing, the sound is good, and the discs load quickly. There is a slight humming when the disc is spinning, but it can't be heard over the movie sound. Overall, I am very happy with this player.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    LG makes great OLED TV's but lacks in 4k players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it to match my LG OLED TV but took it back and got another Samsung to be paired with the LG

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DVD with 4K capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD appears to be a quality piece of equipment. I haven't been able to test any of the 4K capabilities but the other features work fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old blue ray player no longer worked. We needed a new one with 3D capabilities. This seemed to be the best one available at a decent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t change my viewing quality. I have a 4K tv and I didn’t notice a difference between this and the blue ray upscaling player I have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 1 out of 5 stars

    Quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture and easy to operate - Works well - no problems

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are so happy to hear you are happy with your Blu-ray player! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP LG

  • Rated 3 out of 5 stars

    Audio Sync issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player is the only source I have had audio sync issues....all streaming and satellite service is great though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off.....wow. I upgraded to this blue ray player from a DVD player and it is night and day. I have a 4K TV it is connected to, and I really had no idea how much detail I was lacking in the picture until I used this player. I am not sure if you have tried a regular HDTV and compared it to the picture on a UHDTV, but when you make that jump it is like watching TV for the first time again. This is the same thing compared to the DVD player. I feel I am also getting better picture out of my regular DVDs now. It is very impressive. So far, I have only used this player to play discs. I cannot comment on how it works via wifi, but I am sure it will be no different. I am just in the process of moving and don’t have my internet set up working yet. I have to say I am not a big fan of the remote. The set up and layout on the remote is just fine. My issue is that at times it lags a little. Sort of like using a cheap universal remote if you know what I mean. Push button......look up......delay......then it responds. That said, it does not do it all the time. I just don’t like that. The unit itself is very attractive and if you are one of those people that like to display their gear you will be happy to do it with this device. It's low profile sleek look is very attractive in any setup. Setup is super easy, it's literally plug and play. As I stated before, I have not tried the wifi options, but based on a review of that part of the setup it does not look that complicated. In fact it looks very simple as well. So this little monster give you a lot of bang for your buck, and in my case it was a major upgrade. I'm super happy with it and highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be networked, but the weak point is that there is no indicator (light) that tells you if it is on or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if really feeling this player. I tried to see if there was an improvement. Didn't see anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It played 4K blu rays just fine. I returned it because it did not play well with my Denon reveiver.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    LOUD LOUD LOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could hear the disc spin over my surround sound system. Feels real cheap, not worth $300. Maybe my unit is faulty either way its going back. Really dissapointed wanted a lg player cause of the dolby vision update that is coming. I have an xbox one s and its quieter than this up970

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing picture with the ultra hd. Could be a little more user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOISY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HEAVY VIBRATION AND IRRITATING HUM FROM VIBRATION.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not that good what I expected. I am not too happy with this player.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok player no Dolby Vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have Dolby Vision but it doesn’t called lg and was told comes in an update but they don’t know when,we’ll its going back very disappointed advertisement says Dolby Vision this is odd to say the least.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize the unit does not have the feature you are looking for currently available. If you have any additional questions regarding the unit please send us a message on facebook at www.facebook.com/LGUSA or on twitter at @LGUSSupport. ^CP LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Poor quality from a great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a 4K player, Save yourself the headache and the regret and go buy the Sony X800. Its a FAR superior product in every way for a similar price. I returned the LG UP970 after 2 days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Not happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand LG. I really love their TV and all their apps. Why can't they use that same technology on their player. This was a big disappointment. Finally traded it for a Sony player.

    No, I would not recommend this to a friend